Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, ChatGPT, Spreadsheet Software, Interactive Data Visualization, Productivity Software, Generative AI, Business Process Automation, Prompt Engineering, Data Validation, Prototyping, Data Import/Export, Debugging

Skills you'll gain: Canva (Software), Animations, Video Editing, Infographics, Style Guides, Content Creation, Multimedia, Photo Editing, Typography, Graphic and Visual Design

Skills you'll gain: Design Thinking, Creative Thinking, Creativity, Brainstorming, Cognitive flexibility, Ideation, Innovation, Artificial Intelligence, Critical Thinking, Problem Solving

Skills you'll gain: Marketing Automation, Marketing Planning, Marketing Strategies, Marketing, Marketing Operations, Campaign Management, ChatGPT, AI Personalization, Databases, Automation, Project Planning, Artificial Intelligence

Skills you'll gain: Competitive Analysis, Market Research, User Story, Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, User Experience Design, Regulation and Legal Compliance, Data Ethics, Data Governance, Compliance Training

Skills you'll gain: Large Language Modeling, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Natural Language Processing, Machine Learning Methods

Skills you'll gain: Self Service Technologies, Automation, Business Process Automation, Artificial Intelligence, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Communications Management, Scheduling, Company, Product, and Service Knowledge

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Leadership Studies, Business Transformation, Data Strategy, Communication, Stakeholder Communications, Technology Strategies, Capacity Planning, Business Ethics, Human Capital, Business Strategies, Decision Making

Skills you'll gain: Microsoft Power Automate/Flow, Workflow Management, Microsoft Power Platform, Business Process Automation, Automation, Artificial Intelligence, Process Improvement, Microsoft 365

Skills you'll gain: Jupyter, Google Cloud Platform, Machine Learning Methods, Development Environment

Skills you'll gain: Software Documentation, Generative AI, Debugging, ChatGPT, Development Environment, Python Programming, Prompt Engineering, Computer Programming, Software Development, Application Development