
Skills you'll gain: Apple software proficiency, Microsoft Intune (Mobile Device Management Software), Supervision
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Apple iOS, Swift Programming, Apple Xcode, Mobile Development, Application Design, Application Development, User Interface (UI), Interaction Design, Animations, Computer Graphics, Persistence, Network Model, Data Storage
Mixed · Course · 1 - 3 Months

Skills you'll gain: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Software Installation, Application Performance Management, Microsoft Office, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mac OS, Data Management, File Management, Unix Commands, Unix, Application Performance Management, Data Storage, Application Deployment, Data Security, Application Security, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: JSON, Apple iOS, Database Application, Mobile Development, Application Programming Interface (API), Swift Programming, Data Storage, Model View Controller, Data Modeling, Data Integration, UI Components, Network Protocols, User Interface (UI)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Systems Administration, Dynamic Host Configuration Protocol (DHCP), Computer Networking, Desktop Support, Cloud Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Apple Xcode, Apple iOS, Swift Programming, JSON, Application Deployment, Mobile Development, User Interface (UI), UI Components, Application Development, Application Programming Interface (API), Data Storage Technologies
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Apple iOS, iOS Development, Transaction Processing, Mobile Development, User Interface (UI), UI Components, Advertising, Payment Systems, User Experience
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: File Systems, Mac OS, User Accounts, File Management, Data Security, Operating System Administration, Software Installation, Unix, System Configuration, Unix Commands, Disaster Recovery, Encryption, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks