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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


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    IBM

    Hybrid Cloud: Networking, Storage and Data Management

    Skills you'll gain: Hybrid Cloud Computing, Cloud Infrastructure, Cloud Storage, Performance Tuning, Amazon S3, Security Controls, Cloud Security, Virtual Networking, Multi-Cloud, Load Balancing, Disaster Recovery, Business Continuity, Relational Databases, IBM Cloud, Virtual Private Networks (VPN), Network Monitoring, Database Management, Architectural Design, Planning

    Intermediate · Course · 1 - 4 Weeks

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    Amazon Web Services

    Salesforce on AWS - From Basics to Business Innovation (日本語)

    Skills you'll gain: Customer experience improvement, Salesforce, Cloud-Based Integration, Amazon Web Services, Operational Excellence, Technology Strategies, Systems Integration, Operations, Business Valuation, Customer Service, Business, Digital Transformation, Business Transformation

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Automating Decision Workflows with AI

    Skills you'll gain: Responsible AI, AI Workflows, AI Enablement, Agentic systems, Automation, Business Process Automation, Real Time Data, MLOps (Machine Learning Operations), AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Supplier Performance & Risk Management

    Skills you'll gain: Data Storytelling, Service Level Agreement, Inventory Management, Supplier Management, Legal Risk, Variance Analysis, Process Improvement, Supplier Performance Management, Contract Review, Supplier Quality Management, Inventory Control Systems, Risk Mitigation, Root Cause Analysis, Data Entry, Risk Management, Data Analysis, Continuous Improvement Process, Contract Management, Quality Control, Cost Reduction

    Intermediate · Specialization · 3 - 6 Months

  • N

    Northeastern University

    Master of Science in Information Systems

    Skills you'll gain: Database Design, Software Quality Assurance, Enterprise Architecture, Open Web Application Security Project (OWASP), Data Governance, User Research, Stakeholder Engagement, Algorithms, Agile Software Development, Software Development Life Cycle, Unified Modeling Language, Software Architecture, Cybersecurity, Responsive Web Design, Java, Cascading Style Sheets (CSS), Agile Methodology, Object Oriented Programming (OOP), Data Structures, Data Ethics

    Earn a degree

    Degree · 1 - 4 Years

  • Status: Free Trial
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    M

    Michigan State University

    Cameras, Exposure, and Photography

    Skills you'll gain: Photography, Peer Review, Photo/Video Production and Technology, Image Quality, Creativity, Design Elements And Principles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5.3K reviews

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Secure, Optimize and Evaluate AI Integrations

    Skills you'll gain: API Testing, Performance Testing, IT Security Architecture, Cloud-Based Integration, Application Security, Vulnerability Management, System Monitoring

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    U

    University of London

    The Impactful Communicator-Creating Connection and Influence

    Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Strategic Communication, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Salesforce Agents: Building AI-Powered Automations

    Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Patient Outcomes: Communicate with Clarity

    Skills you'll gain: Patient Communication, Teamwork, Collaboration, Patient Education And Counseling, Communication, Communication Strategies, Verbal Communication Skills, Interpersonal Communications, Patient Education and Support, Active Listening, Clinical Documentation, Empathy

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    IBM

    RAG for Generative AI Applications

    Skills you'll gain: Prompt Engineering, LangChain, Retrieval-Augmented Generation, LLM Application, Generative AI, Vector Databases, Embeddings, User Interface (UI), UI Components, Semantic Web, Database Systems, Model Evaluation, Data Storage Technologies, Databases, NoSQL, AI Enablement, Large Language Modeling, Flask (Web Framework), Database Management, AI Personalization

    4.6
    Rating, 4.6 out of 5 stars
    ·
    532 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
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    C

    Coursera

    Task Fields: Recall Project Essentials

    Skills you'll gain: Project Management Software, Project Management, Developing Training Materials, Project Documentation, Issue Tracking, Productivity, Collaboration, Teamwork, Knowledge Transfer, Problem Solving

    Beginner · Course · 1 - 4 Weeks

Searches related to service design

tibco bw: design & validate web services
effective service innovation by design in hotel management
innovation publique et pensée design, l'innovation sociale au service des territoires
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…99100101…736

In summary, here are 10 of our most popular service design courses

  • Hybrid Cloud: Networking, Storage and Data Management: IBM
  • Salesforce on AWS - From Basics to Business Innovation (日本語): Amazon Web Services
  • Automating Decision Workflows with AI: Edureka
  • Supplier Performance & Risk Management: Coursera
  • Master of Science in Information Systems: Northeastern University
  • Cameras, Exposure, and Photography: Michigan State University
  • Secure, Optimize and Evaluate AI Integrations: Coursera
  • The Impactful Communicator-Creating Connection and Influence: University of London
  • Salesforce Agents: Building AI-Powered Automations: Coursera
  • Patient Outcomes: Communicate with Clarity: Coursera

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