Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Hybrid Cloud Computing, Cloud Infrastructure, Cloud Storage, Performance Tuning, Amazon S3, Security Controls, Cloud Security, Virtual Networking, Multi-Cloud, Load Balancing, Disaster Recovery, Business Continuity, Relational Databases, IBM Cloud, Virtual Private Networks (VPN), Network Monitoring, Database Management, Architectural Design, Planning
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Salesforce, Cloud-Based Integration, Amazon Web Services, Operational Excellence, Technology Strategies, Systems Integration, Operations, Business Valuation, Customer Service, Business, Digital Transformation, Business Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Workflows, AI Enablement, Agentic systems, Automation, Business Process Automation, Real Time Data, MLOps (Machine Learning Operations), AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Service Level Agreement, Inventory Management, Supplier Management, Legal Risk, Variance Analysis, Process Improvement, Supplier Performance Management, Contract Review, Supplier Quality Management, Inventory Control Systems, Risk Mitigation, Root Cause Analysis, Data Entry, Risk Management, Data Analysis, Continuous Improvement Process, Contract Management, Quality Control, Cost Reduction
Intermediate · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Database Design, Software Quality Assurance, Enterprise Architecture, Open Web Application Security Project (OWASP), Data Governance, User Research, Stakeholder Engagement, Algorithms, Agile Software Development, Software Development Life Cycle, Unified Modeling Language, Software Architecture, Cybersecurity, Responsive Web Design, Java, Cascading Style Sheets (CSS), Agile Methodology, Object Oriented Programming (OOP), Data Structures, Data Ethics
Earn a degree
Degree · 1 - 4 Years
Michigan State University
Skills you'll gain: Photography, Peer Review, Photo/Video Production and Technology, Image Quality, Creativity, Design Elements And Principles
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: API Testing, Performance Testing, IT Security Architecture, Cloud-Based Integration, Application Security, Vulnerability Management, System Monitoring
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Strategic Communication, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Teamwork, Collaboration, Patient Education And Counseling, Communication, Communication Strategies, Verbal Communication Skills, Interpersonal Communications, Patient Education and Support, Active Listening, Clinical Documentation, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LangChain, Retrieval-Augmented Generation, LLM Application, Generative AI, Vector Databases, Embeddings, User Interface (UI), UI Components, Semantic Web, Database Systems, Model Evaluation, Data Storage Technologies, Databases, NoSQL, AI Enablement, Large Language Modeling, Flask (Web Framework), Database Management, AI Personalization
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Project Management Software, Project Management, Developing Training Materials, Project Documentation, Issue Tracking, Productivity, Collaboration, Teamwork, Knowledge Transfer, Problem Solving
Beginner · Course · 1 - 4 Weeks