It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
Emotional Intelligence for Business Professionals
Bald zu Ende: Erwerben Sie mit Coursera Plus für 199 $ (regulär 399 $) das nächste Level. Jetzt sparen.
Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.
7 Stunden zu vervollständigen
Flexibler Zeitplan
In Ihrem eigenen Lerntempo lernen
Was Sie lernen werden
Identify emotional intelligence components, explain their organizational benefits, and apply them effectively.
Assess and strengthen your personal and social emotional intelligence skills, and practice using them in workplace scenarios.
Kompetenzen, die Sie erwerben
- Kategorie: Communication
- Kategorie: Self-Motivation
- Kategorie: Leadership Development
- Kategorie: Motivational Skills
- Kategorie: Leadership
- Kategorie: Employee Coaching
- Kategorie: Team Motivation
- Kategorie: Professional Development
- Kategorie: Social Skills
- Kategorie: Team Management
- Kategorie: Active Listening
- Kategorie: Adaptability
- Kategorie: Team Building
- Kategorie: Empathy
- Kategorie: Conflict Management
- Kategorie: Emotional Intelligence
- Kategorie: Empathy & Emotional Intelligence
- Kategorie: Personal Development
- Kategorie: Relationship Building
- Kategorie: Self-Awareness
Wichtige Details
Zertifikat zur Vorlage
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Kürzlich aktualisiert!
Januar 2026
Bewertungen
1 Aufgabe
Unterrichtet in Englisch
Erfahren Sie, wie Mitarbeiter führender Unternehmen gefragte Kompetenzen erwerben.
In diesem Kurs gibt es 5 Module
Being aware of, and understanding, the competencies you need to manage your feelings and improve your social skills are essential if you want to maximize your performance and effectiveness as a member of your organization. In this lesson, you will explore emotional intelligence skills, and identify the impact of emotional intelligence on the workplace.
Das ist alles enthalten
1 Lektüre5 Plug-ins
In the last lesson, you identified EQ skills and explored the benefits of emotional intelligence in various workplace situations. Now you're going to discover strategies to improve each personal management skill in the EQ skill set. In this lesson, you will increase your personal emotional intelligence in the workplace.
Das ist alles enthalten
5 Plug-ins
In the last lesson, you developed your personal emotional intelligence skills. Now it's time to explore strategies to develop your ability to optimize interactions with coworkers and colleagues. In this lesson, you will increase your social EQ in the workplace.
Das ist alles enthalten
4 Plug-ins
You've reviewed the emotional intelligence skill set, assessed your own EQ skills, and acquired strategies that can help you improve your own emotional intelligence. Now, it's time to review strategies for applying emotional intelligence to common workplace scenarios. In this lesson, you will explore how to practice emotional intelligence in the workplace.
Das ist alles enthalten
7 Plug-ins
You'll wrap things up and then validate what you've learned in this course by taking an assessment.
Das ist alles enthalten
1 Aufgabe1 Plug-in
Dozent
Warum entscheiden sich Menschen für Coursera für ihre Karriere?
Felipe M.
Lernender seit 2018
„Es ist eine großartige Erfahrung, in meinem eigenen Tempo zu lernen. Ich kann lernen, wenn ich Zeit und Nerven dazu habe.“
Jennifer J.
Lernender seit 2020
„Bei einem spannenden neuen Projekt konnte ich die neuen Kenntnisse und Kompetenzen aus den Kursen direkt bei der Arbeit anwenden.“
Larry W.
Lernender seit 2021
„Wenn mir Kurse zu Themen fehlen, die meine Universität nicht anbietet, ist Coursera mit die beste Alternative.“
Chaitanya A.
„Man lernt nicht nur, um bei der Arbeit besser zu werden. Es geht noch um viel mehr. Bei Coursera kann ich ohne Grenzen lernen.“
Häufig gestellte Fragen
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Weitere Fragen
Finanzielle Unterstützung verfügbar,