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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

4.5
stars
3,601 ratings

About the Course

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...

Top reviews

KV

Dec 1, 2020

I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.

UK

Apr 26, 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

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576 - 600 of 750 Reviews for Communication in the 21st Century Workplace

By Zin A

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Dec 22, 2019

Love to learn the communication between peer , Manager , Executive and external communication.

By Chuck M

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Mar 13, 2016

Very helpful, I wish the "slides" had more in them so that I could use them for quick review.

By kamal p

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Jul 15, 2016

Good course to learn communicating with various types of people in various environment.

By Sabrina H E

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May 30, 2020

I'm glad to complete this course. Hope it will be very effective for me at workplace.

By Yee M A

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Aug 23, 2019

This course support me to apply more effective communication strategies in work place.

By Skirmantė Ž

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Sep 28, 2022

It could be great to get more practical information and more examples, frazes to use.

By Bernard D V

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Jun 9, 2016

Always good to learn how to communicate in an efficient way, even with new technology

By Amitava D

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Oct 7, 2015

This was a great course. I understood how important listening is in Communication.

By Dustin R

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Sep 9, 2015

A great introduction to basic communication theory as it applies to the workplace.

By Githanjali C

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Sep 1, 2015

I enjoyed the structure of the modules and the recommended readings were very

By David R

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Oct 2, 2019

Well put together. Gives tips for handling different personality types.

By Rahul D

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Aug 3, 2020

Short and concise course. Excellent delivery. Useful reading material.

By Bristi S

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Jul 10, 2020

Communication skills r most important of our life in morden technology

By Sally O

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Apr 27, 2021

Nice, short course with easy to grasp concepts and practical advice.

By Francis R

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Aug 9, 2022

it's intersting & will defined. I 've learned a lot. Thank you.

By RAMLATH K

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Jul 5, 2020

This Course is really helpful to enhance my professional growth.

By luidgi

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May 27, 2019

Simple and easy practical tips that we can apply in our routine.

By Christie S

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Mar 20, 2022

Very useful steps. I just wish there had been more content!

By Kaab A

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Jun 21, 2019

Very simple course that can be done even in a busy routine.

By Diana V M

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Jan 11, 2016

Great course, but really short. Could have more content! :)

By Naitry D

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Aug 31, 2019

Please decrease the time to take retest from 8hrs to 2hrs

By Nordelius r B

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Mar 14, 2021

It was great learning how to communicate at all levels.

By Sarah K

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Jul 20, 2020

Very instructive and easy to learn. Also illuminating

By anita m

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Oct 17, 2021

I felt happier after compleietting the course and

By Yash

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Jun 4, 2020

Really helpful for modern day office environment.