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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

3,624 ratings

About the Course

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...

Top reviews


Dec 1, 2020

I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.


Apr 26, 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

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751 - 756 of 756 Reviews for Communication in the 21st Century Workplace

By Paolo C

Jan 28, 2020

Very generic, no exercises proposed, no very applicable concepts.

This is the worst course of the series.

By Kelly B

Apr 30, 2024

I don't want to input my credit card in order to do the entire session.

By Kelly F

Jun 28, 2017

Like a course for aliens who are trying to pass as human.

By Rohan M

Dec 20, 2015

Not enough videos. Content very generic.

By Martin P

Sep 8, 2015

The test questions are abysmal.


Aug 19, 2023

ممتازة جدا