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Learner Reviews & Feedback for Designing the Future of Work by UNSW Sydney (The University of New South Wales)

106 ratings
27 reviews

About the Course

The workplace of tomorrow is an uncertain place. We live in a rapidly changing world, and design innovations such as artificial intelligence (AI), robotics, and big data are rapidly changing the fundamental nature of how we live and work. As these technologies continue to evolve at an exponential rate - it is becoming critical to understand their impact on contemporary work practices, and for businesses and employees to understand how to design a secure future amidst this disruption. What new, disruptive technologies are on the horizon? How will jobs change? What challenges will employers and employees face? How can the design process help businesses and employees to create innovative solutions to overcome such challenges? The course is a collaboration between UNSW Sydney Art & Design and AMP Amplify, AMP's innovation and ideas program. It brings together leading business and design thinking to help answer these questions, and investigates design strategies that businesses, employees and designers can adopt to find new opportunity in such a rapidly changing professional landscape. WHAT WILL I LEARN? The course provides you with a unique, authentic, and industry relevant learning opportunity. You will have access to current theory, industry examples and expert advice from leaders in the field. This course will help you to: • Recognise how the integration of design approaches are shaping technology and business practices, and how these changes bring immense possibility and uncertainty to the future of work • Analyse important skills and attributes that designers, employees, and businesses need to be successful in a speculative, technologically enhanced future • Understand the importance of unique human attributes in increasingly automated workplaces • Evaluate challenging issues related to potential change in processes, people and automation that might impact the future of your own employment or business • Plot your own possible, probable, and preferable trajectories, and synthesise a design strategy to maximise your ability to adapt, grow, and realise opportunities in your own work future. WHO WILL MY INSTRUCTORS BE? You will learn effective design thinking strategies from leading UNSW Australia Art & Design academics. You will also examine case studies from business and service design perspectives that demonstrate how design can transform business processes to become more adaptive to and predictive of technological and social change, and this can help to capitalise on new opportunities. Direct from our industry partner AMP’s innovative Amplify program, you’ll hear personal insights and advice about how to develop attributes and skills that will give you an advantage in the workplace of the future, from the following business leaders, futurists, entrepreneurs, and innovators from around the world: • Sean Brennan, Head of Design & Innovation, AMP • Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Woman - via Amplify • Susan David Ph.D, CEO, Evidence Based Psychology - via Amplify • Dr. Norman Lewis, Director, Futures-Diagnosis Ltd - via Amplify • Heather McGowan, Author & Advisor, Work to Learn - via Amplify • Ramez Naam, Exponential technologies, Machine learning, Artificial intelligence, Singularity University - via Amplify • Dr. Andy Polaine, Regional Design Director, Asia-Pacific, Fjord • Michael Schrage, Research Fellow, Innovation Thought Leader, MIT Sloan School's Center for Digital Business - via Amplify • Chris Shipley, Curator, MIT Solve. via Amplify • Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority - via Amplify • Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney....

Top reviews


Jul 03, 2020

Well paced and a good level of work required that was just right. No prior knowledge was required and content was useful and insightful. Enjoyed this course and learning from it!


Jun 02, 2020

It was a great course and I think similar courses should be developed to go on with the conversation and to keep learning something new.

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1 - 25 of 27 Reviews for Designing the Future of Work

By Cosmas F U

Aug 13, 2019

Great to learn from other classmates, great ideas and insight

By Tilottama P

Dec 29, 2019

Excellent Course

By Max G

Dec 29, 2018

Content and organisation, as well as support, were excellent. Unfortunately, there was minimal interaction between and among participants in discussion forums; probably due to low numbers in this early iteration. I would recommend it to anyone wanting to get a better understanding of the subject.

By Nigil M

Apr 21, 2020

This course helped me to not only look into the future of work but also made very clear the ways and measures that could help the employer/employee in the future work place.

A very helpful course.

By Claudia

Jan 13, 2019

The content is well presented, holistic and engaging. The way one is mapped through the process is intuitive. I found it logical, affirming and inspiring.

By Joan C

Apr 15, 2019

It's a great course to have an introduction to the concept but specially to connect Design thinkg methodology to it

By Mireille l

Aug 14, 2020

Incredibly interesting, it's very much applicable to your own work environment and therefor I think relevant to anyone. It's a great tool to reflect on your work life and prospects. The video's were very clear and many interesting stories and examples from professionals.

By Teresa L

Apr 25, 2020

Course gave a good overview over the topic, provided qualified info and the possibility to use multiple resources. The assignment in the end helped to understand the content from a deeper perspective.

By Christopher G

Jul 03, 2020

Well paced and a good level of work required that was just right. No prior knowledge was required and content was useful and insightful. Enjoyed this course and learning from it!

By Carol M M

Jun 02, 2020

It was a great course and I think similar courses should be developed to go on with the conversation and to keep learning something new.

By Anvar E R

May 05, 2020

Awesome course, very interesting and helpful one! Helps to organize and improve your business and your future dream workplace.

By Elisabeth G

May 28, 2020

very inspiring course, excellent material provided, perfect combination between theory and case studies.

By Cindy D

Aug 25, 2020

I really enjoyed this course. Great articles. I loved the additional reading sections.

By Gary L

Jun 15, 2020

A thoroughly fascinating course with an excellent range of contributors.

By barad s

Apr 14, 2020

very useful course, courser is helping me improve me day by day.

By Sebastian

Sep 02, 2020

Technically and content-wise cool stuff

By Soumyadeep

Jul 27, 2020

A very interesting and new age course

By Hector M

Jul 29, 2020

An excellent and enlightening course

By Mona A A

Jul 19, 2020

Designing the Future of Work


By Iremide

Aug 19, 2020

amazing learning experience

By Ponyah T I

Jul 20, 2020

very nice

By Nwozor P C

Jul 20, 2020


By sivaguru m

Jun 21, 2020


By Inti C

Aug 22, 2020

Very comprehensive course with well illustration of real-life examples. A brief touch on design thinking also helps delegate to start developing a mindset to embrace the future of work!

By Harendra S

May 17, 2020

Good Course, could be better if the content is well organised like- People Analytics course (Wharton)!!