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Learner Reviews & Feedback for Intercultural Communication and Conflict Resolution by University of California, Irvine

507 ratings

About the Course

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions...

Top reviews


Jul 16, 2020

Very good, compact course. Gave me some valuable inputs. Special thanks for the input on how our minds frame our intercultural expevctations. Also, for the three strategies of conflict resolution.


May 21, 2016

Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.

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76 - 100 of 126 Reviews for Intercultural Communication and Conflict Resolution

By Christopher K

Jun 28, 2017

While some of the material may seem obvious, the course did feature plenty of interesting ways of understanding the nuances and dynamics of intercultural communication. I now feel more competent at dissecting an intercultural conflict and understanding the causes behind it.

By Anne G

Aug 19, 2019

Great skill for the modern workplace. Working with people (locally or from a distance) from diverse backgrounds and experiences is more and more common and this course provided some excellent tools to limit or eliminate conflict.

By Gabriela K

Feb 23, 2021

I expected more examples of conflict resolution. Not just from intercultural point of view, but general conflict. It was quite sales focused. What about conflict within internal organization? How to resolve those?

By Patricia A

Jun 6, 2017

The content was interesting and very helpful. However, my paper did not get rated and I had to transfer to another session and for some reason it seems to be happening again. I hope this glitch gets fixed.

By Maria L

Dec 16, 2017

Aprendí nuevos conceptos y cómo resolver conflictos en un espacio de trabajo multicultural. Con los videos se ven los casos como ejemplos para practicar qué haría uno en esa situación. ¡Muchas gracias!

By Israel C

Mar 2, 2016

I would suggest to remake the lessons. The speech by the author is very interesting, but the images are a bit poor (and boring) in the sense of not completing to much their explainations. Thanks.


Feb 17, 2020

Very interesting and enlighting class. It took me a bit longer to complete the course as I did not have enough assignments to grade.

Other than that, great, detailed oriented course.

By Andrea P

Oct 6, 2019

clear videos, examples and interviews. Great course to deepen these specific matters and start practice related soft skills on workplace from the beginning.

By IniOluwa O

Mar 10, 2022

This is a very practical course, I especially loved the interviews with seasoned professionals from various fields.

By Amy B C

Jul 12, 2021

Good course. Some videos were too long and it was hard to keep concentration and understand what was being taught.


Sep 24, 2020

Some skills for facing off intercultural barriers is an important value that I have learned in this course

By Monica A

Oct 14, 2018

Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu

By Vanessa S I

Aug 7, 2020

I enjoyed how the course is detailed and engaging.

I recommended it to all my friends.

By Scheherazade T

Aug 23, 2017

Great content however, I found the slides distracting and hard to follow.

By Deleted A

Jan 3, 2021

the course was very interesting and helpfull

By Sam'un M

Sep 20, 2020

Good learning, and test cognitive abilities

By Chibuike N

Aug 8, 2016

Had a wonderful study with this course.

By Παύλος Α Σ

Dec 15, 2020

Ωραίο και αρκετά ενημερωτικό μάθημα.

By Patrick M

Feb 11, 2019

Un cours pratique et bien dispensé.

By Andrea H

May 12, 2020

Very interesting course!

By Fabio D

Jul 31, 2017

Interesting concepts

By Maria P C O

Jul 31, 2017

Very good course.


Dec 24, 2018

Nice Course

By Marcus C

Oct 28, 2016

Good cours

By Janet M

May 28, 2022

I cannot complete the course since I have no assigments to review as yet. Therefore, I am unable to proceed with my goal of getting to the Conflict Management Specialization. Apart from this, I did learn a lot.