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Learner Reviews & Feedback for Intercultural Communication and Conflict Resolution by University of California, Irvine

470 ratings
117 reviews

About the Course

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions...

Top reviews

Jul 16, 2020

Very good, compact course. Gave me some valuable inputs. Special thanks for the input on how our minds frame our intercultural expevctations. Also, for the three strategies of conflict resolution.

May 21, 2016

Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.

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76 - 100 of 118 Reviews for Intercultural Communication and Conflict Resolution

By Israel C

Mar 2, 2016

I would suggest to remake the lessons. The speech by the author is very interesting, but the images are a bit poor (and boring) in the sense of not completing to much their explainations. Thanks.


Feb 17, 2020

Very interesting and enlighting class. It took me a bit longer to complete the course as I did not have enough assignments to grade.

Other than that, great, detailed oriented course.

By Andrea P

Oct 6, 2019

clear videos, examples and interviews. Great course to deepen these specific matters and start practice related soft skills on workplace from the beginning.

By Amy B C

Jul 12, 2021

Good course. Some videos were too long and it was hard to keep concentration and understand what was being taught.


Sep 24, 2020

Some skills for facing off intercultural barriers is an important value that I have learned in this course

By Monica A

Oct 14, 2018

Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu

By Vanessa S I

Aug 7, 2020

I enjoyed how the course is detailed and engaging.

I recommended it to all my friends.

By Scheherazade T

Aug 23, 2017

Great content however, I found the slides distracting and hard to follow.

By Deleted A

Jan 3, 2021

the course was very interesting and helpfull

By Sam'un M

Sep 20, 2020

Good learning, and test cognitive abilities

By Chibuike N

Aug 8, 2016

Had a wonderful study with this course.

By Παύλος Α Σ

Dec 15, 2020

Ωραίο και αρκετά ενημερωτικό μάθημα.

By Patrick M

Feb 11, 2019

Un cours pratique et bien dispensé.

By Andrea H

May 12, 2020

Very interesting course!

By Fabio D

Jul 31, 2017

Interesting concepts

By Maria P C O

Jul 31, 2017

Very good course.


Dec 24, 2018

Nice Course

By Marcus C

Oct 28, 2016

Good cours

By Nicola Q

Dec 8, 2015

Not enough face to camera time, in comparison with the other two modules in this course specialization. For me, that made it harder to recall the information effectively. But a very interesting topic.

By Abhilasha B

Sep 16, 2016

While this course, tackled the core problems in dealing with intercultural communication, the videos and case studies were confusing to me.

By Lisa D

Jun 18, 2017

This is a very good general overview of the topic but is short. I really enjoyed the peer review assignments.


Apr 4, 2021

I love the topic and the ideas presented, the presenter can do better.

By 肖艺濛

Jul 11, 2016

I am sorry to say, but I think this course helps me little

By Barbra V

Jun 27, 2016

The information is well presented but painfully slow.

By Marino P

May 10, 2016

Very intersting