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Learner Reviews & Feedback for Intercultural Communication and Conflict Resolution by University of California, Irvine

470 ratings
117 reviews

About the Course

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions...

Top reviews

Jul 16, 2020

Very good, compact course. Gave me some valuable inputs. Special thanks for the input on how our minds frame our intercultural expevctations. Also, for the three strategies of conflict resolution.

May 21, 2016

Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.

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51 - 75 of 118 Reviews for Intercultural Communication and Conflict Resolution

By Winston A W

Jul 26, 2020

Excellent, thank you.

By Sergio M

May 30, 2019

the topics covered in

By DR. D N R

May 20, 2020

Great Good Learning

By Ioanna Z

Jan 30, 2021

Excellent course!!

By Sarah R

Jun 27, 2017

Great Information!

By Eric B

Nov 19, 2016

I really liked it!

By Lidice P

Nov 5, 2015

Excelente course!!

By Ishaku M

Oct 21, 2016

very great course

By Michel M L

Feb 27, 2017

Intaresting one


May 9, 2020

Well explained

By Kjell G

May 22, 2017

Real examples.

By Jay L

Nov 22, 2021

best course .

By Nazmul A J

May 14, 2020


By Ankita G

May 30, 2020

Great course

By Aida B S H

Dec 1, 2015


By Altynay A

Mar 30, 2021

thank you

By Εύη Σ

Jan 14, 2021

Loved it!

By Анна К

Oct 12, 2020


By Balakrishnan P

May 2, 2020


By Adilbyek S

May 1, 2020


By Christopher K

Jun 28, 2017

While some of the material may seem obvious, the course did feature plenty of interesting ways of understanding the nuances and dynamics of intercultural communication. I now feel more competent at dissecting an intercultural conflict and understanding the causes behind it.

By Anne G

Aug 19, 2019

Great skill for the modern workplace. Working with people (locally or from a distance) from diverse backgrounds and experiences is more and more common and this course provided some excellent tools to limit or eliminate conflict.

By Gabriela K

Feb 23, 2021

I expected more examples of conflict resolution. Not just from intercultural point of view, but general conflict. It was quite sales focused. What about conflict within internal organization? How to resolve those?

By Patricia A

Jun 6, 2017

The content was interesting and very helpful. However, my paper did not get rated and I had to transfer to another session and for some reason it seems to be happening again. I hope this glitch gets fixed.

By Maria L

Dec 16, 2017

Aprendí nuevos conceptos y cómo resolver conflictos en un espacio de trabajo multicultural. Con los videos se ven los casos como ejemplos para practicar qué haría uno en esa situación. ¡Muchas gracias!