About this Course

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Learner Career Outcomes

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started a new career after completing these courses

36%

got a tangible career benefit from this course

11%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 5 hours to complete
English

Learner Career Outcomes

29%

started a new career after completing these courses

36%

got a tangible career benefit from this course

11%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 5 hours to complete
English

Offered by

Placeholder

University of California, Irvine

Syllabus - What you will learn from this course

Content RatingThumbs Up95%(1,611 ratings)Info
Week
1

Week 1

1 hour to complete

Getting Started

1 hour to complete
1 video (Total 4 min), 3 readings
1 video
3 readings
Course Overview10m
About our Guest Speakers10m
Pre-Course Survey10m
1 hour to complete

Dimensions of Intercultural Interactions and Conflict

1 hour to complete
6 videos (Total 49 min)
6 videos
Dimensions of Intercultural Interactions and Conflict - Lesson 211m
Case Study - Outsourcing Team Conflict8m
Case Study - Cultural Customs4m
Case Study - Cultural Communication in Leadership3m
Interview with Julie Espy7m
Week
2

Week 2

2 hours to complete

Analyze the Dynamics of Intercultural Interactions

2 hours to complete
6 videos (Total 41 min)
6 videos
Analyze the Dynamics of Intercultural Interactions - Lesson 27m
Case Study - Paper Company Concerns9m
Case Study - Executive Advice3m
Case Study - Charity Donation3m
Interview with Konrad Reid8m
Week
3

Week 3

2 hours to complete

Strategies for Success in Intercultural Interactions

2 hours to complete
7 videos (Total 63 min)
7 videos
Strategies for Success in Intercultural Interactions - Lesson 222m
Case Study - Team Meeting7m
Case Study - Team Concerns3m
Case Study - Productivity Issues3m
Interview with Patrick Gough11m
Interview with Brent Rasmussen5m
22 minutes to complete

Course Wrap-up

22 minutes to complete
1 video (Total 2 min), 2 readings
1 video
2 readings
Message from UCI Extension10m
Post-Course Survey10m

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About the Conflict Management Specialization

Conflict Management

Frequently Asked Questions

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