4.6
stars
413 ratings

Kerstin Alfes +3 more instructors

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Intercultural Management

ESCP Business School

About this Course

8,346 recent views

This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave. 
You will also get a deeper knowledge about how culture shapes management practices in international organizations. We will introduce you to a number of experts in the field of intercultural management who will discuss the challenges and the benefits of dealing with employees on a global level. 

Moreover, we will share with you insights from our own research to illustrate recent developments in the field of intercultural management. During the MOOC we will provide you with a variety of concepts and tools that empower you to successfully interact with people from other cultures to achieve your desired personal and business-related goals.

Please have a look at the teaser available at :  https://www.youtube.com/watch?v=LVze_O6vjKI

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Beginner Level

Approx. 15 hours to complete

English

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Skills you will gain

Negotiation
Intercultural Competence
Cross-Cultural Communication
Intercultural Communication

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Beginner Level

Approx. 15 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Instructor rating

4.69/5 (93 Ratings)

Offered by

ESCP Business School

The World's First Business School (est. 1819)

ESCP is the world's oldest business school and has educated generations of leaders and entrepreneurs. With its five urban campuses in Berlin, London, Madrid, Paris, Turin and Warsaw, ESCP's true European identity enables the provision of a unique style of cross-cultural business education and a global perspective on international management issues. ESCP Europe welcomes 4,000 students and 5,000 executives from 90 different nations every year, offering them a wide range of general management and specialised programmes (Master, MSc, MBA, PhD and Executive Education).

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Syllabus - What you will learn from this course

Content Rating92%(2,020 ratings)

Week1

Week 1

4 hours to complete

Introduction

4 hours to complete

5 videos (Total 49 min), 14 readings, 1 quiz

5 videos

Introduction - Opening7mGlobalization and Culture8mThe Concept of Culture10mCultural Dimensions15mIntercultural Management Skills7m

14 readings

International Dimensions of Organizational Behavior10mContemporary Developments in World Culture10mThe Globalization Reader10mInternational Human Resource Management10mThe Triangular Trade and the Atlantic Economy of the Eighteenth Century10mBeyond culture10mCultures and Organizations: Software of the Mind10mCulture, Leadership and Organizations, The GLOBE Study of 62 Societies10mA quarter century of culture’s consequences: a review of empirical research incorporating Hofstede’s cultural values framework10mThe globalization of markets10mTed Talk - The hidden force in global economics: sending money home10mUniversals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries10mCultural intelligence. A theory-based, short form measure10mRiding the Waves of Culture: Understanding Cultural Diversity in Business10m

1 practice exercise

End of Module 1 Quiz30m

Week2

Week 2

4 hours to complete

Intercultural Teams and Leadership

4 hours to complete

5 videos (Total 42 min), 14 readings, 1 quiz

5 videos

Introduction2mIntercultural Encounters and Self-Awareness5mManaging Diversity11mManaging Intercultural Teams12mLeadership in an Intercultural Organization9m

14 readings

The Impact of Leadership and Change Management Strategy on Organizational Culture10mAutobiography of Intercultural Encounters10mIdentification and Assessment of Intercultural Competence as a Student Outcome of Internationalization10mDeveloping Global Managers: Integrating Theory, Behavior, Data and Performance10mGlobal Leadership Practices: A Cross-Cultural Management Perspective10mCross-cultural Management Research: Assumptions, Evidence and Suggested Directions10mLeadership That Gets Results10mBeyond Culture10mCultures and Organizations: Software of the Mind10mPsychological Types10mType and Culture: Using the MBTI Instrument in International Applications10mWhat Leaders Really Do10mIsabel Briggs Myers and Type Development10mWhy do People follow Leaders? A Study of a U.S. and a Japanese Change Program10m

1 practice exercise

End of Module 2 Quiz30m

Week3

Week 3

3 hours to complete

Intercultural HRM

3 hours to complete

5 videos (Total 57 min), 10 readings, 1 quiz

5 videos

Introduction6mIntercultural Mobility15mIntercultural Recruitment and Selection9mCultural Dimensions of Talent Management12mIntercultural Rewards13m

10 readings

European Reward Governance Survey10mEvolving and enduring Challenges in Global Mobility10mChanging Patterns of Global Staffing in the Multinational Enterprise: Challenges to the Conventional Expatriate Assignment and Emerging Alternatives10mEthnic and Gender Subgroup Differences in Assessment Center Ratings: A Meta-analysis10mInternational Human Resource Management10mStrategic Issues and Local Constraints in Transnational Compensation Strategies: An Analysis of Cultural, Institutional and Political Influences10mExpatriate Careers and the Psychological Contract - an empirical Study on the Impact of International Human Resource Management10mComparative total rewards practices and policies10mGlobal Talent Management10mGlobal talent management: How leading multinational build and sustain their talent pipeline10m

1 practice exercise

End of Module 3 quiz30m

Week4

Week 4

2 hours to complete

International Marketing Decisions

2 hours to complete

5 videos (Total 49 min), 5 readings, 1 quiz

5 videos

Introduction10mInternational Product Decisions8mInternational Promotion Decisions9mInternational Place Decisions9mInternational Pricing Decisions11m

5 readings

Internationales Marketing10mInternational Marketing Strategy: Analysis, Development and Implementation10mEstrategias de Marketing Internacional10mGlobal Marketing Management10mMarketing international, Marchés, Cultures et Organisations10m

1 practice exercise

End of Module 4 Quiz30m

Reviews

4.6

98 reviews

5 stars
72.77%
4 stars
19.51%
3 stars
5.30%
2 stars
1.20%
1 star
1.20%

TOP REVIEWS FROM INTERCULTURAL MANAGEMENT

by JJAug 29, 2017

Extremely relevant and important topic. It is foundational but the additional reading and resources are invaluable.

by DRJun 5, 2021

Very glad for joining this course. This module has gave me so much insight about intercultural management. The instructor has well explained in every topic that they brought into the class.

by THNov 14, 2022

Outstanding lecturers, and having map diagrams to elaborate certain topics made it so much easier to understand, and overall the information I learnt from this course was interesting and useful.

by MUJan 10, 2018

Another home-run course for Coursera. Thank you sincerely for allowing me to take part in such a rewarding experience.

View all reviews

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Intercultural Management

Intercultural Management

About this Course

Skills you will gain

Instructors

Kerstin Alfes

Robert Wilken

Chiara Succi

Marion Festing

Offered by

ESCP Business School

Syllabus - What you will learn from this course

Introduction

Intercultural Teams and Leadership

Intercultural HRM

International Marketing Decisions

Intercultural Business Negotiations

Wrap up

Reviews

TOP REVIEWS FROM INTERCULTURAL MANAGEMENT

Frequently Asked Questions

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Intercultural Management

Intercultural Management

About this Course

Skills you will gain

Instructors

Kerstin Alfes

Robert Wilken

Chiara Succi

Marion Festing

Offered by

ESCP Business School

Syllabus - What you will learn from this course

Introduction

Intercultural Teams and Leadership

Intercultural HRM

International Marketing Decisions

Intercultural Business Negotiations

Wrap up

Reviews

TOP REVIEWS FROM INTERCULTURAL MANAGEMENT

Frequently Asked Questions

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