University of California, Davis
Cross-Cultural Communication and Management
University of California, Davis

Cross-Cultural Communication and Management

This course is part of Management of Multinational and Cross-Cultural Teams Specialization

Taught in English

Some content may not be translated

Daniel Student
Dr. Cleveland Justis

Instructors: Daniel Student

3,226 already enrolled

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Course

Gain insight into a topic and learn the fundamentals

4.7

(24 reviews)

Intermediate level

Recommended experience

12 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Recognize your communication style and understand the role culture plays in communication, co-create a new team "language" through collaboration.

Details to know

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Assessments

6 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.7

(24 reviews)

Intermediate level

Recommended experience

12 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Management of Multinational and Cross-Cultural Teams Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
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There are 4 modules in this course

In this module you will be able to compare and contrast different forms of communication and examine one's own communication style. You'll be able to practice explaining a need to others through multiple forms of communication and be able to identify how communication shows up in a team environment. You will also be able to define interpersonal gap and use strategies to minimize the distance.

What's included

7 videos9 readings2 quizzes9 discussion prompts

In this module, you will be able to define the larger idea of "language" beyond words and be able to recognize how cultural communications changes in various settings. You will be able to analyze how context in culture can vary communications styles. You will also be able to examine how formal and informal communication will differ within a culture.

What's included

4 videos1 reading2 quizzes4 discussion prompts

In this module, you will be able to examine the challenges that culture might play in communication within your team, including concepts of social and work time. You will be able to assess where culture is connected in communication-based conflicts and apply strategies to create a consistent communication and feedback in the team to minimize cultural conflict. You will use strategies to resolve conflict within the team and use the awareness wheel tool to showcase effective communication on a team.

What's included

5 videos1 quiz7 discussion prompts

In this module, you will be able to apply various techniques that include all the cultural norms of your team and apply code mixing when working with individuals. You will be able to find common ground through shared experience, humor about cultural differences, and create interest in learning about each other. You will be able to define and use strategies to create your team norms and obtain buy-in. You will be able to write down your grammatical syntax that is unique to your team and also be able to identify that change is constant, so you will need to be able to create a plan that is iterative with your team norms.

What's included

5 videos1 quiz6 discussion prompts

Instructors

Instructor ratings
4.6 (6 ratings)
Daniel Student
University of California, Davis
4 Courses5,001 learners

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4.7

24 reviews

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AB
5

Reviewed on Jul 23, 2023

VF
4

Reviewed on Jun 2, 2023

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