Communication is much more than the words you say. And cultural communication is much more than just the language you speak. What you say is never interpreted exactly as you meant it and what you hear is never what was meant by what was said. When you mix in the differences of how different cultures draw lines between social interactions and work interactions, give and receive feedback, and engage in and resolve conflict, the barrier to understanding can feel impossible to overcome. You will learn how to recognize your own communication style and how it is being perceived in ways you never intended. From there, we will explore how to successfully integrate multiple cultural norms into your communications and to create a brand new language unique to your team. Before you know it, on the strength of your multinational cultures, your team will be the model to which less diverse teams aspire. We can’t wait to communicate with you!
This course is part of the Management of Multinational and Cross-Cultural Teams Specialization
Offered By
Management of Multinational and Cross-Cultural Teams SpecializationUniversity of California, DavisAbout this Course
The primary audience for this topic are managers leading cross-cultural teams, employees aspiring to be managers, consultants, and supervisors.
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessWhat you will learn
Recognize your communication style and understand the role culture plays in communication, co-create a new team "language" through collaboration.
Skills you will gain
- Team Management
- Culture
- Cross-Cultural Communication
The primary audience for this topic are managers leading cross-cultural teams, employees aspiring to be managers, consultants, and supervisors.
Could your company benefit from training employees on in-demand skills?
Try Coursera for Business
Offered by
Syllabus - What you will learn from this course
Getting Started and How Human Beings Communicate
Cultural Differences in Communication
Managing Challenges in Communication in Cross-Cultural Teams
Co-Creating a New Language With Your Team
About the Management of Multinational and Cross-Cultural Teams Specialization
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