University of California, Davis
Cross-Cultural Virtual Spaces and Teams
University of California, Davis

Cross-Cultural Virtual Spaces and Teams

Daniel Student
Dr. Cleveland Justis

Instructors: Daniel Student

1,924 already enrolled

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Impact cross-cultural communication between in-person and virtual spaces; thinking about time zones, video conferences, & text based interactions.

Details to know

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Assessments

5 assignments

Taught in English

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This course is part of the Management of Multinational and Cross-Cultural Teams Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 4 modules in this course

In this module, you will be able to discuss the benefits and challenges of written and verbal communication cues and be able to define how virtual communication has changed modern business communication. You'll be able to discover how people process information in the virtual space and be able to compare and contrast virtual communication with in-person communication. You will be able to specify the differences in virtual written communications versus verbal communication. And finally, you'll be able to evaluate the effectiveness of virtual tolls of communication as substitutes for in-person communications.

What's included

4 videos10 readings2 assignments9 discussion prompts

In this module, you will be able to recognize how your identity shows up or does not show up clearly in a virtual space. You will be able to explore how culture plays a role in today's written and verbal communications and be able to look at culture with a wider lens to provide a framework for building your virtual team. You will be able to recognize how our innate biases show up when we can and can not see someone's face and be able to build a safe virtual space what allows all personalities to succeed.

What's included

4 videos1 assignment7 discussion prompts

In this module, you will be able to recognize and respond to cultural differences in establishing what is a public and private space within your business team. You will be able to discuss strategies for building personal relationships and empathy with the lack of reality within virtual spaces and be able to examine how formal and informal communication will differ on a virtual team. You will be able to discuss how the concept of linear versus flexible time can impact culture and distinguish between collective versus individual cultures in virtual spaces.

What's included

5 videos1 reading1 assignment5 discussion prompts

In this final module, you will be able to identify the opportunities to improve a multinational, cross-cultural team using virtual spaces. You will be able to recognize and name opportunities to use your own personal culture in a virtual space to cultivate team collaboration. You will also be able to design small acts of leadership, using virtual tools, to inspire cultural connectivity from your team members.

What's included

5 videos1 assignment7 discussion prompts

Instructors

Daniel Student
University of California, Davis
4 Courses6,272 learners

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