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Introduction to Healthcare Management

Introduction to Healthcare Management

This course is part of Healthcare Management and Finance Specialization

Instructor: Michael Rubyan

16,551 already enrolled

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

109 reviews

Intermediate level

Some related experience required

Flexible schedule

1 week at 10 hours a week

Learn at your own pace

95%

Most learners liked this course

4 modules

Gain insight into a topic and learn the fundamentals.

109 reviews

Intermediate level

Some related experience required

Flexible schedule

1 week at 10 hours a week

Learn at your own pace

95%

Most learners liked this course

What you'll learn

Develop foundational knowledge in the organization of healthcare delivery systems and organizational structures in healthcare nonprofits.
Identify and evaluate the functions, culture, and performance of healthcare provider organizations.
Identify, understand, and shape solutions to the central issues involved in achieving excellence in U.S. healthcare institutions.

Skills you'll gain

Tools you'll learn

Electronic Medical Record System

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 assignments

Taught in English

91%

of learners achieved a positive career outcome

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Build your subject-matter expertise

This course is part of the Healthcare Management and Finance Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

In Introduction to Healthcare Management, you’ll learn the daily operation and management of healthcare delivery organizations and nonprofits, focusing on transformational leadership and decision-making processes. Explore the structure of healthcare organizations, the roles of clinical professionals, the importance of quality improvement, fundraising and community partnerships, effective communication strategies, and advocacy in healthcare. This course combines theoretical knowledge with practical case studies for a comprehensive understanding of managing complex healthcare organizations.

Module details

This week we will explore the structure and function of healthcare organizations. We will discuss the role of management in these organizations, how nonprofit organizations and Healthcare are different from for-profit organizations, as well as the role of nonprofits in the larger U.S. Healthcare System transformational culture so that you can identify how it motivates continuous Improvement inside of healthcare organizations.

What's included

8 videos10 readings1 assignment

8 videosTotal 60 minutes

Course Welcome and Overview3 minutes
Management as a Profession15 minutes
Key Stakeholders7 minutes
Healthcare Marketplace12 minutes
Differentiating Non-Profit Sector7 minutes
Mission Vision Values3 minutes
Creating Transformational Culture and Building Continuous Improvement 7 minutes
Establishing Strategic Governance6 minutes

10 readingsTotal 100 minutes

Syllabus10 minutes
Meet Your Instructor10 minutes
Pre-Course Survey10 minutes
Introduction to Case Analysis10 minutes
Case 0: COVID-1910 minutes
Week 1 Readings Overview10 minutes
How nonprofits matter in American medicine, and what to do about It: Reports of the demise of nonprofits in US health care are premature10 minutes
The influence of board diversity, board diversity policies and practices, and board inclusion behaviors on nonprofit governance practices10 minutes
Does governance matter? Board configuration and performance in not‐for‐profit hospitals10 minutes
Case 1: Funding for Community Health10 minutes

1 assignmentTotal 30 minutes

Week 1 Assessment30 minutes

This week we will discuss the role of clinical professions and leadership in healthcare organizations, specifically how quality improvement is critical to achieving excellence. We will examine the role of executive leadership, identify foundations of clinical excellence, and explore how healthcare organizations are engaged in population health improvement. Finally, we will review how performance is measured inside of these organizations.

What's included

6 videos7 readings1 assignment

6 videosTotal 33 minutes

Executive Leadership6 minutes
Foundations of Clinical Excellence3 minutes
Physicians8 minutes
Nurses and Non-Physician Clinicians7 minutes
Clinical Support4 minutes
Population Health4 minutes

7 readingsTotal 70 minutes

Measuring teamwork in health care settings: A review of survey instruments10 minutes
Association of primary care physician supply with population mortality in the United States, 2005-201510 minutes
Engaging doctors in the health care revolution10 minutes
Differences in incomes of physicians in the United States by race and sex: observational study10 minutes
Case 2: Operational Capacity10 minutes
Enhancing diversity in the nursing workforce10 minutes
Implicit Racial/Ethnic Bias Among Health Care Professionals and Its Influence on Health Care Outcomes: A Systematic Review10 minutes

1 assignmentTotal 30 minutes

Week 2 Assessment30 minutes

This week, we will focus on management theories, the role of human resources and healthcare organizations, and how teamwork is critical to achieving outcomes. We will review how electronic health records influence decisions inside of these organizations and issues of privacy and trust that they raise. Finally, we will touch on how to manage staff and service volunteers as well as understand how to distinguish the different types of care environments and how these facilities are planned and designed.

What's included

5 videos5 readings1 assignment

5 videosTotal 35 minutes

Management Theories9 minutes
Purpose and Functions of Human Resources 9 minutes
Privacy, Security, Data, and the EHR8 minutes
Environment of Care 5 minutes
Facilities Planning4 minutes

5 readingsTotal 50 minutes

Out of the box? How managing a subordinate’s multiple identities affects the quality of a manager-subordinate relationship10 minutes
Potential biases in machine learning algorithms using electronic health record data10 minutes
HITECH Act drove large gains in hospital electronic health record adoption10 minutes
Assessing potential sources of racial and ethnic disparities in care: patient-and system-level factors10 minutes
Case 3: Social Determinants10 minutes

1 assignmentTotal 30 minutes

Week 3 Assessment30 minutes

This week, we will discuss financial management in healthcare organizations and the role of philanthropic fundraising, community partnerships, and collaborations to enhance operations and promote capital improvement.

What's included

5 videos10 readings1 assignment

5 videosTotal 23 minutes

Financial Management6 minutes
Philanthropy and Fundraising4 minutes
Marketing Purpose and Functions6 minutes
Strategic Planning Process6 minutes
Conclusion1 minute

10 readingsTotal 100 minutes

How do nonprofits respond to negative wealth shocks? The impact of the 2008 stock market collapse on hospitals. 10 minutes
Unleashing the untapped potential of hospital philanthropy10 minutes
Physicians as fundraisers: medical philanthropy and the doctor-patient relationship10 minutes
Social media: How hospital facebook activity may influence patient satisfaction10 minutes
Direct-to-Consumer Advertising for Cancer Centers and Institutes: Ethical Dilemmas and Practical Implications10 minutes
Case 4: Marketing10 minutes
Does Strategic Planning Matter?10 minutes
Decoupling the use and meaning of strategic plans in public healthcare10 minutes
Training hospital managers for strategic planning and management: a prospective study10 minutes
Post-Course Survey10 minutes