In this course, you will learn best practices for selecting, recruiting, and onboarding talent. You will also learn about the key approaches to measuring performance and evaluating your employees. In addition, you will learn how to develop and coach your talent so that they can realize their full potential at work. Altogether, you will gain a thorough understanding of the complete cycle of managing talent and creating a robust talent pipeline for your team and organization.
Managing and developing talent is one of the top 3 issues on the minds of CEOs from around the world. In fact, CEOs cite managing and developing their leadership talent as the issue that is most important to the future success of their business but that their organizations are least capable of addressing effectively. This course will provide you with the insights, frameworks and tools to effectively manage and develop talent in your teams and organizations.
This course is part of the Leading People and Teams Specialization
Managing Talent
Offered By
Syllabus - What you will learn from this course
Week
1The Talent Pipeline
In this module, you will be introduced to the concept of the talent pipeline. Without amazing people to execute your team, division or company strategy, you will be unable to create value and move forward. Following this module, you will understand that the concept of strategy is first, followed by the positions or organization structure. Once designed, your recruitment brand will attract people to you. Through your recruitment strategies, you will recruit and select the best of the best that fit your team. On-boarding is critical to bringing them into your team and this module will help you to implement superb on-boarding processes.
8 videos (Total 76 min), 4 readings, 3 quizzes
8 videos
01.02 - Strategy First and HR Planning14m
01.03 - Recruitment and Your Recruitment Brand8m
01.04 - Recruiting Methods8m
01.05 - Selection17m
01.06 - Selecting Talent at Menlo Innovations1m
01.07 - Onboarding11m
01.08 - Onboarding at Menlo Innovations3m
4 readings
Help us learn more about you!10m
Introduction to Rich Sheridan, CEO of Menlo Innovations2m
Notice for Auditing Learners: Assignment Submission10m
Unit Lecture Slides
3 practice exercises
Describe Your Brand6m
Recruiting Methods Video2m
The Talent Pipeline20m
Week
2Managing Performance Evaluation and Feedback
In this module, you will learn about the central approaches for measuring and evaluating performance and behaviors and understand the implications of different evaluation systems for employees. You will also learn how to collect, assess, and use 360 degree feedback. In addition, you will learn how to recognize and mitigate key errors raters make in evaluating the performance of others. Finally, you will gain awareness of the stereotypes that can affect the accuracy of performance evaluations.
11 videos (Total 74 min), 2 readings, 2 quizzes
11 videos
02.02 - Measuring Results and Behaviors10m
02.03 - Implications of Performance Measurement Systems4m
02.04 - Jeff Brodsky on Forced Distributions3m
02.05 - Rich Sheridan on Forced Distributions1m
02.06 - 360 Degree Feedback7m
02.07 - Using 360 Degree Feedback8m
02.08 - Receiving and Seeking Developmental Feedback5m
02.09 - Rater Errors9m
02.10 - Stereotypes in Performance Evaluations9m
02.11 - Recap2m
2 readings
Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley2m
Unit Lecture Slides
1 practice exercise
Managing Performance Evaluation and Feedback20m
Week
3Developing and Coaching Your People
As a leader, it is essential that you develop, coach and prepare your team for success. When you help your team members learn and grow, their motivation and engagement increases, their performance improves, and they become more committed to the team. In this module, you will learn how to develop and coach your people to realize their potential and improve their performance.
16 videos (Total 116 min), 5 readings, 1 quiz
16 videos
03.02 - The Business Case for Developing Talent10m
03.03 - Assessing Key Drivers of Performance9m
03.04 - Assessing Strengths or Weaknesses?9m
03.05 - 5 Questions to Help Create "Stretch" Experiences8m
03.06 - Using Stretch Assignments to Develop People2m
03.07 - Mindful Engagement as a Tool to Prepare for "Stretch" Experiences12m
03.08 - Mindful Engagement During the "Stretch" Experience8m
03.09 - Developing Talent Through Stretch Experiences1m
03.10 - Helping Build a Personal Board of Directors8m
03.11 - The Importance of Mentors and Sponsors1m
03.12 - The Power of Structured Reflection to Drive Learning10m
03.13 - Why You Must Be a Good Coach3m
03.14 - 6 Steps to Effective Coaching11m
03.15 - 7 Great Coaching Questions8m
03.16 - Recap: Developing and Coaching Your People4m
5 readings
Getting the Most Out of 70-20-104m
Make Time for Growth Assignments in Your Daily Work7m
5 Steps to Integrating Coaching into Your Talent Management Strategy6m
[Optional] Experience-Driven Leader Development
Unit Lecture Slides
1 practice exercise
Developing and Coaching Your People20m
Week
4Creating and Building a Robust Talent Pipeline
True Talent to lead your team, division or company is a requirement in our world. But will you know Talent when you see it? In this module, you will be given a model to help to assess those who will be able to lead into the future. Once selected as a Talent, you will have to continue to develop the individual and engage them continuously. How do we best develop talent? By the end of this module, you will be able to create a talent development plan and begin its execution.
7 videos (Total 59 min), 4 readings, 3 quizzes
7 videos
04.02 - A3E2 Model5m
04.03 - Talent Management7m
04.04 - Preparing a Plan for Every Person11m
04.05 - Talent Engagement8m
04.06 - Human Capital Systems and Succession Planning10m
04.07 - People are Everything4m
4 readings
Talent Level Worksheets5m
Planning for Your Talent10m
Unit Lecture Slides
Post-course Survey10m
2 practice exercises
A3E2 Model Stories2m
Creating and Building a Robust Talent Pipeline20m
4.4
146 Reviews67%
started a new career after completing these courses
33%
got a tangible career benefit from this course
Top Reviews
By MB•May 12th 2017
Great lectures, important thinks pointed out. Not always is clear how important is taking care of employees. Without good HR management, whole business can struggle and not grow as could.
By LR•Oct 15th 2017
Very useful, especially as I became recently a people-manager. It gives you the "ingredients" and lots of theory, but in a way that is applicable, to try and get the best out of people
Instructors
Scott DeRue, Ph.D.
Edward J. Frey Dean at the Ross School of BusinessManagement and Organizations, Ross School of Business
Maxim Sytch, Ph.D.
Associate Professor of Management and Organizations Michael R. and Mary Kay Hallman FellowManagement and Organizations, Ross School of Business
Cheri Alexander
Chief Innovation Officer and Executive Director Corporate LearningManagement and Organizations, Ross School of Business
About University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
About the Leading People and Teams Specialization
In this specialization, you will learn essential leadership skills, including how to inspire and motivate individuals, manage talent, influence without authority, and lead teams. In this specialization, you will not only learn from Michigan faculty. You will also learn directly from exceptional leaders including Jeff Brodsky, Global Head of HR for Morgan Stanley, and John Beilein, Head Coach of the University of Michigan Men’s Basketball Team. We will share with you our research on how to lead people and teams effectively, and work with you to apply these insights to your own teams and leadership. In every course, you will have an opportunity to apply new leadership skills by working through a series of practical leadership assignments. In addition, the capstone will enable you to work on live leadership challenges faced by senior leaders from premier Fortune 500 firms and receive their feedback on your ideas and solutions.
Top students completing the Specialization will be eligible to receive one or more of the following: office hours with your faculty, one credit toward Michigan Ross’ Distinguished Leader certificate, a waived application fee to Michigan Ross graduate programs, or a LinkedIn recommendation/endorsement by Ross faculty.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
More questions? Visit the Learner Help Center.
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