About this course: In this course, you will learn best practices for selecting, recruiting, and onboarding talent. You will also learn about the key approaches to measuring performance and evaluating your employees. In addition, you will learn how to develop and coach your talent so that they can realize their full potential at work. Altogether, you will gain a thorough understanding of the complete cycle of managing talent and creating a robust talent pipeline for your team and organization. Managing and developing talent is one of the top 3 issues on the minds of CEOs from around the world. In fact, CEOs cite managing and developing their leadership talent as the issue that is most important to the future success of their business but that their organizations are least capable of addressing effectively. This course will provide you with the insights, frameworks and tools to effectively manage and develop talent in your teams and organizations.
Created by:Â Â University of Michigan
Taught by:Â Â Scott DeRue, Ph.D., Edward J. Frey Dean at the Ross School of Business
Management and Organizations, Ross School of Business
Taught by:Â Â Maxim Sytch, Ph.D., Associate Professor of Management and Organizations Michael R. and Mary Kay Hallman Fellow
Management and Organizations, Ross School of Business
Taught by:Â Â Cheri Alexander, Chief Innovation Officer and Executive Director Corporate Learning
Management and Organizations, Ross School of Business
| Basic Info | Course 2 of 5 in the Leading People and Teams Specialization |
| Commitment | 4 weeks of study, 3-5 hours/week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
The Talent Pipeline
In this module, you will be introduced to the concept of the talent pipeline. Without amazing people to execute your team, division or company strategy, you will be unable to create value and move forward. Following this module, you will understand that the concept of strategy is first, followed by the positions or organization structure. Once designed, your recruitment brand will attract people to you. Through your recruitment strategies, you will recruit and select the best of the best that fit your team. On-boarding is critical to bringing them into your team and this module will help you to implement superb on-boarding processes.
8 videos, 4 readings, 2 practice quizzes
- Video: 01.02 - Strategy First and HR Planning
- Reading: Help us learn more about you!
- Video: 01.03 - Recruitment and Your Recruitment Brand
- Practice Quiz: Describe Your Brand
- Video: 01.04 - Recruiting Methods
- Practice Quiz: Recruiting Methods Video
- Video: 01.05 - Selection
- Reading: Introduction to Rich Sheridan, CEO of Menlo Innovations
- Video: 01.06 - Selecting Talent at Menlo Innovations
- Video: 01.07 - Onboarding
- Video: 01.08 - Onboarding at Menlo Innovations
- Reading: Notice for Auditing Learners: Assignment Submission
- Reading: Unit Lecture Slides
Graded: The Talent Pipeline
WEEK 2
Managing Performance Evaluation and Feedback
In this module, you will learn about the central approaches for measuring and evaluating performance and behaviors and understand the implications of different evaluation systems for employees. You will also learn how to collect, assess, and use 360 degree feedback. In addition, you will learn how to recognize and mitigate key errors raters make in evaluating the performance of others. Finally, you will gain awareness of the stereotypes that can affect the accuracy of performance evaluations.
11 videos, 2 readings
- Video: 02.02 - Measuring Results and Behaviors
- Video: 02.03 - Implications of Performance Measurement Systems
- Reading: Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley
- Video: 02.04 - Jeff Brodsky on Forced Distributions
- Video: 02.05 - Rich Sheridan on Forced Distributions
- Video: 02.06 - 360 Degree Feedback
- Video: 02.07 - Using 360 Degree Feedback
- Video: 02.08 - Receiving and Seeking Developmental Feedback
- Video: 02.09 - Rater Errors
- Video: 02.10 - Stereotypes in Performance Evaluations
- Video: 02.11 - Recap
- Reading: Unit Lecture Slides
Graded: Managing Performance Evaluation and Feedback
Graded: Employee Development
WEEK 3
Developing and Coaching Your People
As a leader, it is essential that you develop, coach and prepare your team for success. When you help your team members learn and grow, their motivation and engagement increases, their performance improves, and they become more committed to the team. In this module, you will learn how to develop and coach your people to realize their potential and improve their performance.
16 videos, 5 readings
- Video: 03.02 - The Business Case for Developing Talent
- Video: 03.03 - Assessing Key Drivers of Performance
- Video: 03.04 - Assessing Strengths or Weaknesses?
- Video: 03.05 - 5 Questions to Help Create "Stretch" Experiences
- Video: 03.06 - Using Stretch Assignments to Develop People
- Video: 03.07 - Mindful Engagement as a Tool to Prepare for "Stretch" Experiences
- Video: 03.08 - Mindful Engagement During the "Stretch" Experience
- Video: 03.09 - Developing Talent Through Stretch Experiences
- Reading: Getting the Most Out of 70-20-10
- Reading: Make Time for Growth Assignments in Your Daily Work
- Video: 03.10 - Helping Build a Personal Board of Directors
- Video: 03.11 - The Importance of Mentors and Sponsors
- Video: 03.12 - The Power of Structured Reflection to Drive Learning
- Video: 03.13 - Why You Must Be a Good Coach
- Video: 03.14 - 6 Steps to Effective Coaching
- Reading: 5 Steps to Integrating Coaching into Your Talent Management Strategy
- Video: 03.15 - 7 Great Coaching Questions
- Video: 03.16 - Recap: Developing and Coaching Your People
- Reading: [Optional] Experience-Driven Leader Development
- Reading: Unit Lecture Slides
Graded: Developing and Coaching Your People
WEEK 4
Creating and Building a Robust Talent Pipeline
True Talent to lead your team, division or company is a requirement in our world. But will you know Talent when you see it? In this module, you will be given a model to help to assess those who will be able to lead into the future. Once selected as a Talent, you will have to continue to develop the individual and engage them continuously. How do we best develop talent? By the end of this module, you will be able to create a talent development plan and begin its execution.
7 videos, 4 readings, 1 practice quiz
- Reading: Talent Level Worksheets
- Video: 04.02 - A3E2 Model
- Practice Quiz: A3E2 Model Stories
- Video: 04.03 - Talent Management
- Video: 04.04 - Preparing a Plan for Every Person
- Reading: Planning for Your Talent
- Video: 04.05 - Talent Engagement
- Video: 04.06 - Human Capital Systems and Succession Planning
- Video: 04.07 - People are Everything
- Reading: Unit Lecture Slides
- Reading: Post-course Survey
Graded: Creating and Building a Robust Talent Pipeline
Graded: Talent Recruitment, Selection, and Onboarding
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| Access to course materials | Available |
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Ratings and Reviews
A very good course for those who want a thorough understanding of how HR works in an organization. This course presents the role and responsibilities of HR functions from a strategic point and and gives real time examples. The sound and video quality is very good. Recommended to all those who want to shape a career in strategic HR and who wants to understand how HR functions work in an organization as a whole.
excellent course for those who want to have an overview on how to manage talents!! all the instructors were really good!!!
excellent course, all these courses from the University of Michigan are excellent.
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Overall class was great. Wasn't a fan of the video assignments though since they weren't pair graded just got credit for submission.