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Learner Reviews & Feedback for The Manager's Toolkit: A Practical Guide to Managing People at Work by University of London

3,315 ratings

About the Course

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....

Top reviews


Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!


Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

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251 - 275 of 1,009 Reviews for The Manager's Toolkit: A Practical Guide to Managing People at Work

By Saikat S

Jun 30, 2021

Very nice course indeed to develop myself as manager and as well as it will help to build up team

By Fiemeya A

Nov 2, 2020

A great and values adding experience. Well enjoyed. It is a 5 rated course for practicing manager

By Venkateswararaju B

Sep 29, 2020

Excellent course to understand the key concepts to guide and manage the people effectively at work

By Carolyn R

Feb 21, 2023

This class was very helpful and gave me a new understanding of what being a manager really means.

By Mandela P

Jul 15, 2021

This course was interesting from beginning to end and I will definitely use what I have learned.

By Ashis C

Jan 12, 2020

It's a really important & helpful course for those who are managing a team within an organization

By Talha K

Dec 30, 2020

This course is very helpful in learning the managing skills and coursera is easy to understand.

By Romina C C

May 6, 2018

Very useful course for those managing people. Found the material shared was highly interesting.


Mar 19, 2023

Very engaging and well presented course. It will help me in carrying out my management duties.

By Azer A

Jul 17, 2022

Very informational training by Credible Experts, with a lot references for additional reading.

By Addison A

Mar 10, 2022

Good refresher and provides ideas on how to understand the team better, good theory knowledge.

By Mirasol B R

Jan 14, 2021

Excellent course! True to providing the best toolkit for managers in managing people at work!

By Lubov

Nov 6, 2019

Great to refresh basic information about management. Interview section was especially helpful

By Charnett P

Feb 23, 2018

This is a very good course, I learnt how to manage people in conflict situations in the work.

By Firna A F

Aug 31, 2021

this material really helped me to understanding how to become a great leader/manager at work

By Michael P

Sep 5, 2022

Enjoyed this course and learned a handful of takeaways that I can apply to work right away.

By sanjay b

May 6, 2020


By Pranav M

Apr 29, 2020

It was good online course for Leadership which cover most critical topic with easy method.

By Jacques V Z

Jun 19, 2022

Really valuable information. Would love to complete a course at the University of London.

By Buddhika L

Sep 14, 2021

learned a lot about managers skills and conflict management practices. Thanks lectures..

By Paul V A

Jan 20, 2021

A very good learning and knowledge sharing experience from the listed faculties. Thanks.

By Anela R

Oct 25, 2021

Was a good experience for me and I really enjoyed. Only what I can say is 'GREAT COURSE'

By Sarfraz A - F D - I

Jun 17, 2020

It has been very beneficial. I would surely recommend others to have this course. Thanks

By Lilia B J

Mar 24, 2023

Muy útil y muy actual, me ha refrescado los conocimientos e incorporado algunos nuevos.

By Tárcio L

Jun 20, 2022

One of the best courses ever! Loved the readings, the videos as well the whole content.