About this Course
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Learner Career Outcomes

29%

started a new career after completing these courses

33%

got a tangible career benefit from this course

11%

got a pay increase or promotion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 10 hours to complete

Suggested: 6 weeks of study, 1-3 hours/week...

English

Subtitles: English

Skills you will gain

Decision-MakingLeadershipManagementPerformance Management

Learner Career Outcomes

29%

started a new career after completing these courses

33%

got a tangible career benefit from this course

11%

got a pay increase or promotion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 10 hours to complete

Suggested: 6 weeks of study, 1-3 hours/week...

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
1 hour to complete

Introduction

2 videos (Total 15 min), 2 readings
2 videos
Introduction part 27m
2 readings
Introductory Readings40m
Optional Viewing20m
Week
2
2 hours to complete

Interviews

5 videos (Total 36 min), 1 reading, 6 quizzes
5 videos
The structured interview7m
The unstructured interview8m
Alternative to Interviews: tests and assessment centres5m
Other Varieties: Panels, Boards, telephone and virtual interviews7m
1 reading
Recommended Readings40m
6 practice exercises
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Final Assessment40m
Week
3
5 hours to complete

Leadership and Decision making

6 videos (Total 48 min), 3 readings, 6 quizzes
6 videos
Leadership session 27m
Components of choice9m
Expected utility theory7m
How we actually make choices8m
How to improve decision making9m
3 readings
A review of Leadership Theory and Competency Frameworks30m
How can decision making be improved?20m
Further readings2h
6 practice exercises
Session Quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Assessment for Leadership & Decision Making40m
Week
4
6 hours to complete

Performance Management

5 videos (Total 37 min), 8 readings, 7 quizzes
5 videos
The Performance Management cycle8m
Performance Appraisal7m
Ways to evaluate individual performance8m
Designing a Performance Management system4m
8 readings
Appraisal of performance and potential30m
Performance management and appraisal30m
PowerPoint Slides10m
SMART Goals- practice sheet10m
PowerPoint slides20m
PowerPoint Slides20m
PowerPoint Slides20m
PowerPoint Slides10m
6 practice exercises
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Performance Management40m
4.6
177 ReviewsChevron Right

Top reviews from The Manager's Toolkit: A Practical Guide to Managing People at Work

By PAJun 22nd 2017

it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high

By DCMay 6th 2017

This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.

Instructor

Avatar

Dr Chris Dewberry

Lecturer and Course Director - University of London International Programmes
Birkbeck

About University of London

The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk...

About Birkbeck, University of London

Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments. Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market. ...

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.