The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
The Manager's Toolkit: A Practical Guide to Managing People at Work
University of LondonAbout this Course
Learner Career Outcomes
22%
23%
Skills you will gain
Learner Career Outcomes
22%
23%
Offered by

University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk

Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Syllabus - What you will learn from this course
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
Reviews
TOP REVIEWS FROM THE MANAGER'S TOOLKIT: A PRACTICAL GUIDE TO MANAGING PEOPLE AT WORK
Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!
Good content but not always very well conveyed. At times I had the feeling the support material was a little bit "unprofessional" or rushed in its preparation. All in all still a good course anyway.
If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.
This course has helped me a lot in understanding a lot of things about management. I highly recommend this to people who are managing people and to those who are interested in working with teams.
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