The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
Offered By
University of London
Birkbeck, University of London
The Manager's Toolkit: A Practical Guide to Managing People at Work
University of LondonAbout this Course
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Flexible deadlines
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Shareable Certificate
Earn a Certificate upon completion
100% online
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Approx. 29 hours to complete
English
Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Decision-Making
- Leadership
- Management
- Performance Management
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Approx. 29 hours to complete
English
Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
Could your company benefit from training employees on in-demand skills?
Try Coursera for Business
Offered by
University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Syllabus - What you will learn from this course
1 hour to complete
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
1 hour to complete
2 videos (Total 15 min), 2 readings
4 hours to complete
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
4 hours to complete
5 videos (Total 36 min), 1 reading, 6 quizzes
7 hours to complete
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
7 hours to complete
6 videos (Total 48 min), 3 readings, 6 quizzes
7 hours to complete
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
7 hours to complete
5 videos (Total 37 min), 8 readings, 7 quizzes
Reviews
- 5 stars72.62%
- 4 stars21.47%
- 3 stars4.30%
- 2 stars0.84%
- 1 star0.74%
TOP REVIEWS FROM THE MANAGER'S TOOLKIT: A PRACTICAL GUIDE TO MANAGING PEOPLE AT WORK
by OAJul 23, 2020
If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.
by DCMay 5, 2017
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
by GBJul 14, 2020
Thank you to all the professors. The course is very practical ways for young managers like me in dealing with my subordinates in the organization that I am handling for the past 3 years now.
by PPAug 15, 2020
Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!
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