Leaders in business and non-profit organizations increasingly work across national borders and in multi-cultural environments. You may work regularly with customers or suppliers abroad, or be part of a globally dispersed cross-functional team, or an expatriate manager on an international assignment. You may be a member of a global online community, or a development aid worker collaborating with an international network of partner organizations. In all of these contexts, your effectiveness as a leader depends on how well you understand and are able to manage individual and collective behaviors in an intercultural context.
International Leadership and Organizational Behavior
Instructor: Franz Wohlgezogen
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There are 6 modules in this course
In the first module we outline the basics of leadership and leadership development with an international mindset, exploring common traps & challenges, and opportunities of intercultural leadership.
What's included
6 videos4 readings1 assignment3 discussion prompts
In this second module we talk about the impact of culture and cultural differences on organizations, different perspectives on analyzing and decoding culture, and how to develop intercultural intelligence.
What's included
5 videos4 readings1 assignment1 discussion prompt
Almost everything international leaders do, they do through communication. In an international context, they often encounter communication barriers when they interact with followers, peers, and partners from other cultures. We talk about how to encourage open, respectful, and productive conversations for improving collaboration and collective decision-making. We will also closely examine the role of communication for leaders' identity and their relationships with others. Bocconi alumni who have accumulated many years of international experience share with us what they have learned about intercultural communication and how to develop your communication skills.
What's included
7 videos2 readings1 assignment2 discussion prompts
International leaders need to spur and channel the energy, talents, and commitment of their followers. To foster motivation leaders need to recognize people's diverse needs and motives, cultural foundations of motivation, and social mechanisms that determine motivation in teams. We emphasize that there is no “magic bullet” for motivation that works reliably and universally, we discuss motivation theories and frameworks that can greatly enhance international leaders’ ability to adapt their motivation efforts in intercultural contexts - both for individuals and for teams.
What's included
8 videos2 readings1 assignment2 discussion prompts
Throughout the course we emphasize leaders’ interdependent relationships with followers, and the importance of managing those relationships. Here we broaden our view to consider the network of relationships. We work towards a solid understanding of how social networks evolve, how they constrain and enable cognition and behavior, and which relational norms international leaders want to consider as they actively network across cultural boundaries. Bocconi alumni will share their recommendations for effective networking.
What's included
5 videos2 readings1 assignment2 discussion prompts
Conflicts are a normal occurrence in any organization, and can be productive and beneficial when managed effectively. In this last module we talk about conflicts styles, and focus on distributive and procedural justice concerns across a variety of cultural settings. Bocconi alumni share their approaches to identifying and working through important conflicts in a multicultural context. We also discuss how to handle ethical dilemmas – often the most challenging conflicts international leaders have to handle.
What's included
8 videos3 readings1 assignment1 discussion prompt
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