Meet Jim Barton, the new CEO of Santa Monica Aerospace. Jim's job won't be easy: the company's hemorrhaging cash, struggling to regain investors' trust after an accounting scandal, and striving to transform its culture to become a more global competitor. In this course, you’ll travel with Jim as he takes on leadership challenges ranging from strategy execution, to inspiring people, to maintaining an ethical approach. Experts agree that twentieth-century leadership practices are inadequate for the stormy twenty-first-century present. This provocative course equips you with the insights you'll need to rise with the occasion of a rapidly shifting business landscape.
The course is based on a book, Harder Than I Thought: Adventures of a 21st Century Leader, by Robert D. Austin, Richard L. Nolan, and Shannon O'Donnell, published by Harvard Business Review Press. Purchase of the book is optional. If you want more information about the book or wish to buy it, see https://hbr.org/product/harder-than-i-thought-adventures-of-a-twenty-first/an/10332-HBK-ENG or http://www.amazon.com/Harder-Than-Thought-Adventures-Twenty-First/dp/1422162591
After taking the course, you'll be able to:
o Enact your own personal leadership approach, derived from your ongoing evaluation of how Jim Barton has handled his leadership situation, as well as from established leadership concepts and frameworks;
o Avoid leadership actions that might have worked in the past, but are not suited to a newly challenging 21st century world;
o Navigate treacherous new 21st century leadership challenges, such as greater reliance on specialized workers or the need to respond to external scrutiny in an increasingly transparent world (and many more);
o Avoid "slippery slope" ethical failures, and think more clearly about the separation between public and private life for a 21st century leader.
Join Jim Barton on a leadership journey...that quickly becomes tougher than expected!
What's included
3 videos4 readings
Show info about module content
3 videos•Total 12 minutes
Adventures of a 21st Century Leader•2 minutes
Introduction to the Course•6 minutes
Introduction to the Dramatized Episodes•4 minutes
4 readings•Total 40 minutes
Background Info about SMA and Jim Barton•10 minutes
Jeffrey Pfeffer: What Most People Don't Know About Leadership•10 minutes
Invitation to a brief questionnaire•10 minutes
Link to the "Meet and Greet" Forum•10 minutes
Taking on a New Leadership Role
Module 2•1 hour to complete
Module details
So you've been presented with a new leadership "opportunity"...should you accept it? Should Jim Barton have taken this job? How would YOU decide?
What's included
2 videos4 readings1 assignment
Show info about module content
2 videos•Total 10 minutes
Introduction to Module 2•1 minute
Episode 1: Jim Barton's First Day as CEO (Day 1)•9 minutes
4 readings•Total 40 minutes
Hiring a new CEO•10 minutes
Reading: Making it to the top•10 minutes
Questions for reflection and forum discussion•10 minutes
Learner suggestions: Questions to ask (or try to find answers to) before accepting a leadership "opportunity"•10 minutes
1 assignment•Total 30 minutes
Choosing or Becoming a New Leader•30 minutes
Getting Oriented and Assessing Your Team
Module 3•3 hours to complete
Module details
As a new leader, the first order of business is to survey the landscape, get your bearings, and figure out what's really going on. Perhaps the most crucial part of that is assessing the team you've inherited. Who will be an ally in what you need to accomplish? Who will be an obstacle? Who should stay, and who should go? How will YOU decide?
What's included
4 videos6 readings2 assignments
Show info about module content
4 videos•Total 36 minutes
Introduction to Module 3•0 minutes
Episode 2: Meeting the CFO (Day 3)•12 minutes
Episode 3: Touring the SMA Plant (Day 4)•9 minutes
Episode 4: Meeting the Head of Engineering (Day 4)•13 minutes
6 readings•Total 60 minutes
A New Leader's First 100 Days•10 minutes
SMA's Income Statement•10 minutes
Reports from a Boeing Factory•10 minutes
To-Do list for Today's CEO•10 minutes
Reflection and discussion: Assessing Barton's team•10 minutes
A Vital Task: Getting Your Team Right•10 minutes
2 assignments•Total 60 minutes
Getting Started as a New Leader•30 minutes
Assessing the Head of Engineering•30 minutes
Communication in an Age of Super Transparency
Module 4•3 hours to complete
Module details
In an age of social media and super hackers, leaders have to worry more than ever about secrets getting out, making hard decisions under scrutiny, and people misinterpreting what the company and its leaders are doing. Thanks primarily to the advance of technology, the organizational activities have never been more transparent. How should a leader take this new 21st century reality into account? Do past communications and PR approaches need to change? How would YOU do it?
What's included
6 videos5 readings2 assignments
Show info about module content
6 videos•Total 52 minutes
Introduction to Module 4•1 minute
Episode 5: Kohler's Philosophy of Disclosure (Day 8)•6 minutes
Episode 6: The Gala (Day 8)•10 minutes
Part 1 of Living and Leading in an Era of Super Transparency•8 minutes
Part 2 of Living and Leading in an Era of Super Transparency•11 minutes
Part 3 of Living and Leading in an Era of Super Transparency•17 minutes
5 readings•Total 50 minutes
How Capitalism Can Thrive in a Transparent World•10 minutes
Dan Geer: "We are all intelligence officers now"•10 minutes
Links to check out for Super Transparency Lecture•10 minutes
Reflection and discussion: Advising Barton on transparency•10 minutes
Learner recommendations: How to address social media challenges•10 minutes
2 assignments•Total 60 minutes
The Era of Super Transparency•30 minutes
Approaches to Communication•30 minutes
Leading Collaboration
Module 5•3 hours to complete
Module details
When you're building something as complicated as an airplane, people have to work together. As a leader, it's a part of your job to populate teams, develop relationships, orchestrate process, and set up conducive environments to maximize the effectiveness of collaborative work. How is this done? How would YOU accomplish it?
What's included
6 videos7 readings3 assignments
Show info about module content
6 videos•Total 37 minutes
Introduction to Module 5•1 minute
Introduction to the topic of leading collaboration•4 minutes
Leading Collaboration at IDEO•9 minutes
Leading Collaboration at Mass Animation•10 minutes
Collaborative Leadership•5 minutes
Episode 7: Old Friends (Day 13)•9 minutes
7 readings•Total 70 minutes
Video of IDEO's collaboration, "The Deep Dive"•10 minutes
Reflection•10 minutes
Mass Animation•10 minutes
Reflection and discussion: Collaboration at IDEO and Mass Animation•10 minutes
What is "Collaborative Leadership"?•10 minutes
Introduction to Dramatized Episode #7•10 minutes
Reflection and discussion: Advising Barton on collaboration•10 minutes
3 assignments•Total 90 minutes
Collaborative Leadership•30 minutes
Determining the right context for collaboration•30 minutes
Diagnosis•30 minutes
Motivating and Inspiring
Module 6•3 hours to complete
Module details
A leader must be able to move other people -- potentially in directions those others do not wish to go. A very important part of a leader's role, then, is to motivate people -- to somehow provide the impulse to move others in a particular direction. Indeed, a leader often needs to get people moving together, in a similar direction. But there are different ways of doing this. Incentives, for example, operate differently than inspiration, and the two might not work equally well in a particular circumstance. How should the 21st century leader motivate people? What would YOU do?
What's included
5 videos5 readings2 assignments
Show info about module content
5 videos•Total 52 minutes
Introduction to Module 6•1 minute
Episode 8: The Merit Pay System (Day 24)•17 minutes
Motivating, Inspiring, and Other Ways Leaders Get People Moving in a Particular Direction: Introduction•8 minutes
Motivating and Inspiring etc.: Economic models and their problems•14 minutes
Motivating and Inspiring etc.: What are the alternatives to incentives?•11 minutes
5 readings•Total 50 minutes
Introduction to Episode #8•10 minutes
Motivation in Literature 1•10 minutes
Motivation in Literature 2•10 minutes
Readings and Video•10 minutes
Reflection and discussion: Motivating people•10 minutes
2 assignments•Total 60 minutes
Motivating, Inspiring, and Leadership•30 minutes
What do you think?•30 minutes
Effective Governance
Module 7•2 hours to complete
Module details
A leader operates within a framework that outlines her or his responsibilities, range of authority, and access to resources -- we call such frameworks "governance." Governance empowers a leader but also looks over her or his shoulder. A precondition for effectiveness as a leader is having a foundation of sound governance. And although it can be rather tricky, leaders sometimes have to try to make changes to the governance framework within which they work. If you're a CEO and you decide you have an ineffective board of directors -- to whom you report -- what would YOU do?
What's included
7 videos5 readings1 assignment
Show info about module content
7 videos•Total 36 minutes
Introduction to Module 7•1 minute
Episode 9: Barton's First Board Meeting Day 31)•11 minutes
Episode 10: Sleeping with the Press (Day 31)•5 minutes
Episode 11: "A Sensitive Matter" (Day 45)•2 minutes
Episode 12: "Reconfiguring the Board of Directors" (Day 45)•12 minutes
Episode 13: The Reconfiguration Process (Day 93)•3 minutes
What makes for an effective board of directors?•10 minutes
Reflection and discussion: Creating a better Board of Directors•10 minutes
1 assignment•Total 30 minutes
Effective Governance•30 minutes
Leading Change
Module 8•1 hour to complete
Module details
Convincing people to change their ways might be THE hardest job a leader has to do. And if getting people to change is hard, getting groups -- who work together in the old ways and reinforce each other's sense of "the way it's always been" -- is even harder. But if you're going to transform a company, you're going to have to change things, in a big way. How would YOU go about it?
What's included
3 videos2 readings2 assignments
Show info about module content
3 videos•Total 7 minutes
Introduction to Module 8•0 minutes
Episode 15: Talking Shop (Day 48 and Day 118)•3 minutes
Episode 16: Design Delay (Day 68)•3 minutes
2 readings•Total 20 minutes
Leading change in organizations•10 minutes
Reflection and discussion: Assessing Barton's performance•10 minutes
2 assignments•Total 60 minutes
Leading Change•30 minutes
Assessing Barton as a Change Leader•30 minutes
Managing Talent
Module 9•3 hours to complete
Module details
In the 21st century, the biggest assets an organization has are its people what they can do. The evidence of this? Apple, Google, and Microsoft all have market values higher than Exxon (a company with vastly more physical assets). A very important job of a 21st century leader, then, is to attract, retain, and continue to develop the talents and skills of the people within the organization. Talent is a success multiplier, and an organization's leader is its talent-developer-in-chief. How should this be done? How would you do it?
What's included
8 videos5 readings1 assignment
Show info about module content
8 videos•Total 64 minutes
Introduction to Module 9•1 minute
Episode 17: Unexpected Insight from a Neighbor (Day 36)•10 minutes
Specialisterne: From Hope to Action To Impact•4 minutes
Managing People with "Inspired Peculiarities": The Dandelion Principle•14 minutes
Anka Wittenberg, Chief Diversity and Inclusion Officer, SAP SE•12 minutes
Anka Wittenberg Interview, Part 2•6 minutes
Understanding what matters to excellent performers•9 minutes
Episode 18: The Engineers Revolt (Sometime during Barton's 2nd year as CEO)•9 minutes
5 readings•Total 60 minutes
How the dramatic episodes play into this module•10 minutes
Reflection and discussion: The Dandelion Principle•10 minutes
A Sampling of 21st Century Perspectives on Talent Management•20 minutes
Reflection•10 minutes
Reflections and discussion: Managing talent•10 minutes
1 assignment•Total 30 minutes
Managing Talent•30 minutes
Leading in Crisis
Module 10•2 hours to complete
Module details
No matter how effective you are as a leader, sometimes things go wrong. In a crisis, a leader must make tough decision under the pressure of a ticking clock. That's really hard, partly because crises are (thankfully) rare and few people have a lot of experience with them. And yet, you need to get it right. The stakes, in a crisis, are often very, very high, for the organization and for a leader's career. As a leader, sooner or later you will have to deal with a crisis. How will YOU measure up?
Episode 22: Negotiating with the Unions (Day 175)•2 minutes
Episode 23: A united front (Day 175)•1 minute
5 readings•Total 50 minutes
Difficulty and development•10 minutes
Reflection and discussion: Avoiding and recovering from crisis•10 minutes
The harms done by bonuses and parachutes...•10 minutes
Reflection and Discussion: Drop the parachute?•10 minutes
Reflection and discussion: Assessing Barton's performance•10 minutes
1 assignment•Total 30 minutes
Leading in Crisis•30 minutes
Leading Innovation
Module 11•2 hours to complete
Module details
Thanks to mature communications and transportation networks, it has never been easier for low cost producers to market low priced products and services all over the world. Because of this, companies -- especially those not located in low cost regions -- need to innovate, in order to keep offering products and services that are better, even if they aren't cheaper. In the 21st century, the capacity to innovate has become extremely important to business success. And it's the leader's job to create the conditions in which her or his people can innovate effectively. A leader must espouse principles, processes, and practices that allow the organization to innovation better than its rivals. How to do this? How would YOU do it?
What's included
4 videos6 readings2 assignments
Show info about module content
4 videos•Total 29 minutes
Introduction to Module 11•0 minutes
Fostering innovation•8 minutes
Episode 24: Innovation Dilemma (At about Barton's 1 year mark)•11 minutes
Collaborating with clients for innovation•9 minutes
6 readings•Total 60 minutes
What to expect in this module's lectures and episodes•10 minutes
Lean manufacturing mindset means continuous innovation•10 minutes
Emily Pilloton on participatory design•10 minutes
Reflection: Innovation strategy•10 minutes
VIDEO: Rethinking intelligence, education and our capacity for creativity•10 minutes
Reflection and discussion: How to encourage innovation•10 minutes
2 assignments•Total 60 minutes
Fostering Innovation•30 minutes
What should Akita decide?•30 minutes
Leading Execution
Module 12•1 hour to complete
Module details
It's "where the rubber hits the road." Execution. If you can't execute, it doesn't matter how well you strategize or how visionary you are. Execution is the art and science of getting it done. But how should a leader do that? How would YOU?
What's included
3 videos2 readings1 assignment
Show info about module content
3 videos•Total 12 minutes
Introduction to Module 12•1 minute
Episode 25: A Major Setback (Early in Barton's 3rd year as CEO)•8 minutes
Episode 26: A Percentage Game (About 2 years into Barton's time as CEO)•3 minutes
2 readings•Total 20 minutes
Understanding execution•10 minutes
Reflection and discussion: Advising Barton on execution•10 minutes
1 assignment•Total 30 minutes
Execution•30 minutes
Public Life, Private Life
Module 13•2 hours to complete
Module details
You've seen it all too often in the newspaper headlines: a prominent leader called on to resign, not because of failure to perform on the job, but because of something troubling (at least to some) that has transpired in their so-called "private life" that has become public. Where is the boundary between public life and private life for a leader? Indeed, is there a boundary? Why do so many leaders have problems with this? How does it bear on notions of leadership character and integrity? What is YOUR personal philosophy in this important area?
What's included
6 videos3 readings3 assignments
Show info about module content
6 videos•Total 21 minutes
Introduction to Module 13•1 minute
Episode 27: Firing Kohler (Day 144)•3 minutes
Episode 28: Played for a Fool? (Day 174)•4 minutes
Episode 29: Public life, Private life (A little more than 1 year into Barton's time as CEO)•7 minutes
Episode 30: Disclosure Issue (Sometime during Barton's 2nd year as CEO)•4 minutes
Episode 31: Liability (Sometime during Barton's 2nd year as CEO)•2 minutes
3 readings•Total 30 minutes
Reflection•10 minutes
Questions about Disclosure: The case of Steve Jobs and his illness•10 minutes
Reflection and discussion: Final thoughts•10 minutes
3 assignments•Total 90 minutes
The Rights and Obligations of Leaders•30 minutes
Predictions•30 minutes
Verdict•30 minutes
Vision and the Role of Culture
Module 14•3 hours to complete
Module details
The eminent management thinker Peter Drucker once said that "Culture eats strategy for breakfast." Lou Gerstner, after he turned around IBM, often said that the importance of culture was the one thing he seriously underestimated. What is culture? According to the simplest definition, widely used, culture is "the way we do things around here." But how should the leader influence that? What would YOU do?
What's included
7 videos8 readings1 assignment
Show info about module content
7 videos•Total 51 minutes
Introduction to Module 14•1 minute
Episode 32a: Consulting with a Peer, Part 1 (Flashback: Day 52)•7 minutes
Episode 32b: Consulting with a Peer, Part 2 (Flashback: Day 52)•11 minutes
Episode 32c: Consulting with a Peer, Part 3 (Flashback: Day 52)•8 minutes
Part 1: What Culture Is•6 minutes
Part 2: The Importance of Culture•7 minutes
Part 3: The Difficulty of Changing Culture•11 minutes
8 readings•Total 80 minutes
Introduction to Episode 32•10 minutes
Reflection and discussion•10 minutes
Reflection and discussion•10 minutes
Reflection and discussion•10 minutes
"On Corporate Culture" by Richard Nolan•10 minutes
On communication•10 minutes
On culture and leadership•10 minutes
Reflection and discussion: Culture at SMA•10 minutes
1 assignment•Total 30 minutes
The Importance of Corporate Culture•30 minutes
Modern Theories of Leadership
Module 15•1 hour to complete
Module details
Leadership is an active, if fragmented, field of management research. In this module, you'll encounter some of the ideas researchers have come up with to describe and improve the practice of leadership. Some of these theories have had more influence than others. Some have had less influence on the practice of leadership than many of the ideas we've already seen in the course (e.g., economic agency theory). We offer these here to raise the possibility that some of these ideas might help YOU as you synthesize a personal approach to leadership in the 21st century.
What's included
1 video3 readings1 assignment
Show info about module content
1 video•Total 1 minute
Introduction to Module 15•1 minute
3 readings•Total 30 minutes
Modern theories of leadership•10 minutes
Reflection and discussion: Theories for 21st Century leadership•10 minutes
Reflection and discussion: The role of theory in leadership practice•10 minutes
1 assignment•Total 30 minutes
Testing Your Knowledge of Leadership Theories•30 minutes
A Study in Leadership Failure: The Financial Crisis (Part 1)
Module 16•4 hours to complete
Module details
The early 21st century has seen some spectacular failures of leadership. From the BP Deepwater Horizon explosion and oil spill, to the Fukushima Daiichi nuclear disaster, to the 2008 financial crisis, we've seen a lot of major things go wrong with leadership. You could argue that these are examples of 20th century leadership applied to 21st century challenges...and that resulting failures demonstrate the need for a new leadership approach. In this module, we'll begin trying to understand some of the things that went wrong in the extremely complicated 2008 financial crisis.
What's included
1 video4 readings1 assignment
Show info about module content
1 video•Total 1 minute
Introduction to Module 16•1 minute
4 readings•Total 200 minutes
FILM: Global Financial Meltdown•170 minutes
Case analysis and discussion: Failures of leadership•10 minutes
Some explanations of the financial crisis, ranging from fun to really thorough•10 minutes
Reflection and discussion: Lessons learned•10 minutes
1 assignment•Total 30 minutes
How the Financial Crisis Unfolded•30 minutes
A Study in Leadership Failure: The Financial Crisis (Part 2)
Module 17•1 hour to complete
Module details
We continue our examination of the inner complexities of the 2008 financial crisis.
What's included
1 video3 readings1 assignment
Show info about module content
1 video•Total 1 minute
Introduction to Module 17•1 minute
3 readings•Total 30 minutes
FILM: The Warning•10 minutes
Case analysis and discussion: The Warning•10 minutes
Reflection and discussion: What must improve?•10 minutes
1 assignment•Total 30 minutes
Avoiding the financial crisis...•30 minutes
Real Leadership Case Study: Lord John Browne, British Petroleum
Module 18•1 hour to complete
Module details
We've met Jim Barton and followed him on his journey. In this module, we turn the ideas we've discussed and developed in the course so far to the case of a real leader. What is YOUR assessment of the leadership of Lord John Browne, former CEO of BP
What's included
1 video3 readings1 assignment
Show info about module content
1 video•Total 1 minute
Introduction to Module 18•1 minute
3 readings•Total 30 minutes
Case readings and video•10 minutes
Case analysis and discussion: Assessment of a leader•10 minutes
Reflections on the case of Lord John Browne•10 minutes
1 assignment•Total 30 minutes
The Case of Lord Browne•30 minutes
Synthesis - Leadership in 21st Century Organizations
Module 19•3 hours to complete
Module details
Putting it all together. Last thoughts and attempts to synthesize thoughts about 21st century leadership.
What's included
4 videos5 readings1 peer review
Show info about module content
4 videos•Total 9 minutes
Introduction to Module 19•1 minute
Episode 33: Maiden Flight (Exactly 4 years into Barton's tenure as CEO)•2 minutes
Episode 34: Barton Removed (Same day as maiden flight of new SMA plane)•5 minutes
End of Course Wrap-up•1 minute
5 readings•Total 50 minutes
General Leadership Advice from Harvard Business School•10 minutes
Four spheres of executive responsibility•10 minutes
Reflection and discussion: Final Assessment, Jim Barton CEO•10 minutes
Reflection and discussion: Right outcome?•10 minutes
Synthesizing YOUR framework for 21st Century leadership•10 minutes
1 peer review•Total 120 minutes
Synthesizing Your Own Approach to Leadership•120 minutes
Instructors
Instructor ratings
Instructor ratings
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
Centrally located in Copenhagen, the capital of Denmark, Copenhagen Business School (CBS) is one of the largest business schools in Europe with close to 23,000 students. CBS offers world-class research-based degree programs at undergraduate, graduate, and PhD levels as well as executive and other post experience programs.
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.7
1,339 reviews
5 stars
81.83%
4 stars
14.20%
3 stars
2.24%
2 stars
0.74%
1 star
0.97%
Showing 3 of 1339
I
IB
5·
Reviewed on Sep 12, 2019
This is a must-take course for anyone considering a position of leadership - even if you think you know everything, you WILL find yourself taking notes and reflecting a lot after each module.
M
MS
5·
Reviewed on Jun 2, 2020
This is a wonderful course. I learned practical aspects of leadership in 21st century organizations. Only some issues are some links are not workable. These minor things shall be fixed.
A
AK
5·
Reviewed on Aug 7, 2020
exceelent course by all means. so much was there in the course that it has changed my perspective of looking at leadership challenges in the coming century, full marks to the course designer.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.