This course addresses the leadership skills and competencies that are requisite for leading across cultures in a global business environment. Participants will learn from frameworks, principles, and practices regarding how to leverage their cross-cultural business experiences for greater influence and effectiveness across cultural contexts (teams, organizations, regions, countries, etc.). Participants will develop working knowledge of the Cultural Intelligence (CQ) framework, including the four CQ capabilities (CQ Drive, CQ Knowledge, CQ Strategy, & CQ Action) and their practical applications for the workplace and for global leaders. This course is designed to develop participants’ recognition and understanding of the biases and implicit assumptions about other cultures that often erode value for organizations in global business environments and undermine leadership effectiveness in such contexts. Participants will learn how implicit bias plays a key role in organizations and many decision-making processes driven by global leaders, and how the development of CQ capabilities is critical for limiting implicit bias and its negative impact across global organizations. This course will also address the strategies, practices, and policies for how employees, leaders, teams, and organizations can minimize the negative outcomes of implicit bias. As part of the course, participants will learn how to create an action plan for developing the CQ capabilities that are most critical for their organizations, teams, and personal leadership development goals.
Offered By


Leading Diverse Teams
University of California, IrvineAbout this Course
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Flexible deadlines
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Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level
Approx. 7 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Leadership
- cq
- diverse
- Bias
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level
Approx. 7 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
2 hours to complete
Cultural Intelligence (CQ) Framework
2 hours to complete
2 readings
2 hours to complete
Global Mindset Framework
2 hours to complete
2 readings
2 hours to complete
Implicit Bias
2 hours to complete
2 readings
2 hours to complete
CQ Development Plan
2 hours to complete
2 readings
Reviews
- 5 stars80%
- 4 stars18%
- 3 stars2%
TOP REVIEWS FROM LEADING DIVERSE TEAMS
by CSApr 18, 2021
The course is a great starting point for leaders that have to lead intercultural teams. It gives good ideas and makes one aware of the implicit bias that most of us have.
by ALJun 22, 2022
I wish I took this course before leading an off-shore team. It is an eye opener.
by CWJan 25, 2022
The instructor was a little boring, but the material was awesome.
by DHApr 26, 2022
Excellent course! Tons of information that is applicable for everyone! Definitely worth the time!
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