About this Course
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Beginner Level

Approx. 17 hours to complete

Suggested: 4 hours/week...

English

Subtitles: English, Arabic

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 17 hours to complete

Suggested: 4 hours/week...

English

Subtitles: English, Arabic

Syllabus - What you will learn from this course

Week
1
2 hours to complete

Module 1

Module 1 is all about communication. But not the common sense or taken-for-granted notions of communication you might expect. Instead, we’re going to rethink communication and challenge some of the conventional wisdom about communication that is common in our society. We’ll compare and contrast different theories or models of communication, and see if we can develop a more sophisticated understanding of communication to understand the complexities of human interaction in today’s groups. We’ll also explore some of the hidden forces of group communication, like context, systems and institutions, and design. These are all things that are “present” in any group situation, influencing how we interact with each other, but easy to miss if we’re not looking. We want to expand our field of vision, so to speak, so we have a fuller understanding of what’s happening in any group situation.

...
8 videos (Total 64 min), 1 quiz
8 videos
Summary of Course3m
1: Theories of Communication6m
2: Communication as Transmission7m
3: Communication as Social Construction16m
4: Context (Professional and Civic, Difference Between Groups and Teams)8m
5: Interaction Design9m
6: Systems and Institutions8m
1 practice exercise
Week 1 Quiz30m
Week
2
4 hours to complete

Module 2

Module 2 focuses on group development and decision making. We’ll look at how groups come together through socialization, how they develop norms, and how roles emerge. And we’ll compare and contrast different models that explain these processes. We’ll examine the various decision making traps that groups can fall into, while also developing better practices for making good group decisions. And we’ll explore how groups can be more creative and innovative in their decision making.

...
7 videos (Total 72 min), 2 quizzes
7 videos
1. Socialization, Norms, and Roles11m
2. Phase Models of Group Development8m
3. Multiple Sequence Model of Group Development10m
4. Hidden Traps in Decision Making13m
5. Practices for Making Better Decisions9m
6. Creativity and Innovation13m
1 practice exercise
Week 2 Quiz28m
Week
3
2 hours to complete

Module 3

Module 3 is all about conflict, difference, and diversity. We’ll learn how groups can have a good fight and how you can choose the right words in a dispute…as well as how to negotiate with others when things get difficult. We’ll also explore why difference and diversity are so important for group communication, and how understanding the concept of identity is critical for our involvement in groups. And we’ll pay special attention to communication and gender, one of the most significant aspects of difference and diversity for groups to understand.

...
7 videos (Total 90 min), 1 quiz
7 videos
1. How to have a Good Fight9m
2. Choosing the Right Words11m
3. Basics of Effective Negotiation14m
4. Diversity Matters16m
5. Understanding Identity14m
6. Communication and Gender18m
1 practice exercise
Week 3 Quiz30m
Week
4
4 hours to complete

Module 4

Module 4 covers group communication and technology…an increasingly prevalent aspect of the modern landscape of group work we must understand. We’ll look at the concept of virtual work and how groups are using technology, as well as various models and theories of media functionality and information processing. We’ll cover several practical and conceptual issues we should always keep in mind when it comes to technology and group communication, and we’ll explore some cutting-edge thinking about technology and group work through the fascinating theory of sociomateriality.

...
7 videos (Total 89 min), 1 reading, 2 quizzes
7 videos
1. Virtual Work12m
2. How Groups are Using Technology17m
3. Models - Media Richness and Dual Capacity9m
4. Practical-Compatibility, Measuring Productivity, Anonymity, Synchronicity10m
5. Conceptual-Social Presence, Tech Determinism, and Tech Optimism15m
6. Sociomateriality17m
1 reading
Suggested Readings10m
1 practice exercise
Week 4 Quiz24m
4.7
11 ReviewsChevron Right

Top Reviews

By YOMar 22nd 2019

It is very helpful course to communicate in groups.

Instructor

Avatar

Matthew A. Koschmann, PhD

Associate Professor
Department of Communication

About University of Colorado Boulder

CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies....

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.