About this Course

12,617 recent views

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 13 hours to complete

Suggested: 16 hours/week...

English

Subtitles: English

What you will learn

  • Check

    Analyze real-world IT problems and implement the appropriate strategies to solve those problems

  • Check

    Demonstrate techniques to quickly find and solve the root cause of problems in IT infrastructure

  • Check

    Understand the root cause for problems related to speed, crashes, or exhausted resources in your computer

  • Check

    Identify the most common pitfalls of your code and how to fix them

Skills you will gain

Improving Software PerformanceManaging Scarce ResourcesAdvanced TroubleshootingUnderstanding ErrorsFinding the Root Cause of a Problem

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 13 hours to complete

Suggested: 16 hours/week...

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1

Week 1

4 hours to complete

Troubleshooting Concepts

4 hours to complete
14 videos (Total 71 min), 3 readings, 4 quizzes
14 videos
Intro to Module 1: Troubleshooting Concepts2m
What is debugging?4m
Problem Solving Steps4m
Silently Crashing Application5m
"It Doesn't Work"7m
Creating a Reproduction Case4m
Finding the Root Cause6m
Dealing with Intermittent Issues4m
Intermittently Failing Script9m
What is binary search?3m
Applying Binary Search in Troubleshooting4m
Finding Invalid Data6m
Module 1 Wrap Up: Troubleshooting Concepts2m
3 readings
Welcome to the Course10m
Linear and Binary Search (Optional)10m
How to Log in to Qwiklabs10m
3 practice exercises
Practice Quiz: Introduction to Debugging10m
Practice Quiz: Understanding the Problem15m
Practice Quiz: Binary Searching a Problem10m
Week
2

Week 2

4 hours to complete

Slowness

4 hours to complete
15 videos (Total 77 min), 3 readings, 4 quizzes
15 videos
Why is my computer slow?4m
How Computers Use Resources5m
Possible Causes of Slowness5m
Slow Web Server10m
Writing Efficient Code4m
Using the Right Data Structures3m
Expensive Loops4m
Keeping Local Results4m
Slow Script with Expensive Loop7m
Parallelizing Operations6m
Slowly Growing in Complexity4m
Dealing with Complex Slow Systems4m
Using Threads to Make Things Go Faster5m
Module 2 Wrap Up: Slowness1m
3 readings
Monitoring Tools10m
More About Improving Our Code10m
More About Complex Slow Systems10m
3 practice exercises
Practice Quiz: Understanding Slowness10m
Practice Quiz: Slow Code10m
Practice Quiz: When Slowness Problems Get Complex10m
Week
3

Week 3

4 hours to complete

Crashing Programs

4 hours to complete
14 videos (Total 78 min), 2 readings, 4 quizzes
14 videos
Systems That Crash6m
Understanding Crashing Applications6m
What to do when you can't fix the program?4m
Internal Server Error10m
Accessing Invalid Memory7m
Unhandled Errors and Exceptions6m
Fixing Someone Else's Code4m
Debugging a Segmentation Fault5m
Debugging a Python Crash5m
Crashes in Complex Systems6m
Communication and Documentation During Incidents5m
Writing Effective Postmortems4m
Module 3 Wrap Up: Crashing Programs1m
2 readings
Resources for Understanding Crashes10m
Resources for debugging crashes10m
3 practice exercises
Practice Quiz: Why Programs Crash10m
Practice Quiz: Code that Crashes10m
Practice Quiz: Handling Bigger Incidents10m
Week
4

Week 4

4 hours to complete

Managing Resources

4 hours to complete
16 videos (Total 74 min), 3 readings, 4 quizzes
16 videos
Memory Leaks and How to Prevent Them5m
Managing Disk Space5m
Network Saturation5m
Dealing with Memory Leaks8m
Getting to the Important Tasks6m
Prioritizing Tasks6m
Estimating the Time Tasks Will Take4m
Communicating Expectations5m
Dealing with Hard Problems4m
Proactive Practices5m
Planning Future Resource Usage4m
Preventing Future Problems4m
Module 4 Wrap Up: Managing Resources1m
Congratulations!1m
Sneak Peek of Next Course1m
3 readings
More About Managing Resources10m
More About Making the Best Use of Our Time10m
More About Preventing Future Breakage10m
3 practice exercises
Practice Quiz: Managing Computer Resources10m
Practice Quiz: Managing Our Time10m
Practice Quiz: Making Our Future Lives Easier10m

Instructor

About Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

About the Google IT Automation with Python Professional Certificate

This new beginner-level, six-course certificate, developed by Google, is designed to provide IT professionals with in-demand skills -- including Python, Git, and IT automation -- that can help you advance your career. Knowing how to write code to solve problems and automate solutions is a crucial skill for anybody in IT. Python, in particular, is now the most in-demand programming language by employers. This program builds on your IT foundations to help you take your career to the next level. It’s designed to teach you how to program with Python and how to use Python to automate common system administration tasks. You'll also learn to use Git and GitHub, troubleshoot and debug complex problems, and apply automation at scale by using configuration management and the Cloud. This certificate can be completed in about 6 months and is designed to prepare you for a variety of roles in IT, like more advanced IT Support Specialist or Junior Systems Administrator positions. Upon completing the program, you’ll have the option to share your information with potential employers, like Walmart, Sprint, Hulu, Bank of America, Google (of course!), and more. We recommend that you have Python installed on your machine. For some courses, you’ll need a computer where you can install Git or ask your administrator to install it for you. The content in the Google IT Automation with Python Professional Certificate is licensed under a Creative Commons Attribution 4.0 International License....
Google IT Automation with Python

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.