This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.



Management Skills for International Business
This course is part of International Business Essentials Specialization

Instructor: David James
Access provided by Transport and Telecommunication Institute
31,321 already enrolled
(735 reviews)
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There are 4 modules in this course
This week introduces the key responsibilities of managers, exploring how these differ from leadership, how performance and added value can be measured, and why managing change is essential. By the end, you’ll understand core managerial skills, recognise the distinction between managing and leading, and be familiar with how managers drive value and lead effective change.
What's included
21 videos11 readings4 assignments1 discussion prompt1 plugin
By the end of week two, learners will be able to understand and explain the main features and roles of a team, have an understanding of how to resource and develop a team, and how to achieve and measure optimum team delivery.
What's included
9 videos9 readings2 assignments1 peer review
Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.
What's included
6 videos12 readings1 assignment
Discover how to communicate effectively in professional settings. This week covers key communication techniques, how to choose the right delivery channel, the role of verbal and non-verbal cues, and how to navigate the informal "grapevine" in the workplace.
What's included
15 videos7 readings1 assignment1 peer review1 discussion prompt1 plugin
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Reviewed on Nov 2, 2020
the course made me more confident and the real time examples and case studies helped a lot to understand the situations easily.
Reviewed on Mar 14, 2018
Excellent course content. Materials are easy to understand and overall i had a great experience taking this course. Glad i passed it too!
Reviewed on Sep 8, 2020
Really well structured, just enough theory, and plenty of examples, interviews, and practical aspects. I highly recommend the course!
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