Coursera Project Network
Create a Customer Satisfaction Survey with Typeform
Coursera Project Network

Create a Customer Satisfaction Survey with Typeform

Taught in English

Angelo Paolillo

Instructor: Angelo Paolillo

Included with Coursera Plus

Guided Project

Learn, practice, and apply job-ready skills with expert guidance

Beginner level
No prior experience required
1 hour
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning

What you'll learn

  • Design a customer satisfaction survey

  • Create a customer satisfaction survey in Typeform

  • Publish and collect answers immediately

Details to know

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Guided Project

Learn, practice, and apply job-ready skills with expert guidance

Beginner level
No prior experience required
1 hour
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning

See how employees at top companies are mastering in-demand skills

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Learn, practice, and apply job-ready skills in less than 2 hours

  • Receive training from industry experts
  • Gain hands-on experience solving real-world job tasks
  • Build confidence using the latest tools and technologies
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About this Guided Project

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Introduction and getting started

  2. Outline the Customer Satisfaction Survey

  3. Create a Typeform account

  4. Assessment

  5. Add "Yes or No" questions

  6. Add qualitative feedback questions

  7. Add scale questions

  8. [PRACTICE] - Create quantitative and qualitative feedback questions

  9. Add Net Promoter Score

  10. Add graphics and style

  11. Publish and collect answers

  12. [FINAL PRACTICE] - Create a full customer satisfaction survey

12 project images

Instructor

Angelo Paolillo
Coursera Project Network
50 Courses260,208 learners

Offered by

How you'll learn

  • Skill-based, hands-on learning

    Practice new skills by completing job-related tasks.

  • Expert guidance

    Follow along with pre-recorded videos from experts using a unique side-by-side interface.

  • No downloads or installation required

    Access the tools and resources you need in a pre-configured cloud workspace.

  • Available only on desktop

    This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.

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