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Understand the fundamentals of Customer Personas and how they fit within the realms of User Interface (UI) design and User Experience (UX) design.
Describe uses cases and ensure inclusiveness and diversity in customer personas.
Create a Customer Persona and consider the next steps in Miro.
By the end of this project, you will be able to create an accurate customer persona that will help you leverage customer-rich data to create products with high user acceptance. To do this, you will work on a project that will help you understand the benefits and use cases of customer personas while you gain hands-on experience building a persona in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Mining Insights from Customer Data
User Experience (UX)
Understanding Targeted Users
Customer Journey Mapping
Customer Persona Development
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Review the fundamentals of Customer Personas and where they fit within UI and UX design.
Identify use cases and consider tactics to ensure inclusiveness and diversity in customer personas.
Visualize the User Experience (UX), consider the role Customer Personas play in business intelligence, and access Miro.
Explore the templates and tools available in Miro, create a new board, and install a Customer Persona template in Miro.
Create a Customer Persona and consider next steps in Miro.
Your workspace is a cloud desktop right in your browser, no download required
In a split-screen video, your instructor guides you step-by-step
By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.
Guided Projects are not eligible for refunds. See our full refund policy.
Financial aid is not available for Guided Projects.
Auditing is not available for Guided Projects.
At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.
Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.
You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.
More questions? Visit the Learner Help Center.
