Create Personas to Represent Targeted Users in Miro

Offered By
Coursera Project Network
In this Guided Project, you will:

Understand the fundamentals of Customer Personas and how they fit within the realms of User Interface (UI) design and User Experience (UX) design.

Describe uses cases and ensure inclusiveness and diversity in customer personas.

Create a Customer Persona and consider the next steps in Miro.

Clock2 hours
BeginnerBeginner
CloudNo download needed
VideoSplit-screen video
Comment DotsEnglish
LaptopDesktop only

By the end of this project, you will be able to create an accurate customer persona that will help you leverage customer-rich data to create products with high user acceptance. To do this, you will work on a project that will help you understand the benefits and use cases of customer personas while you gain hands-on experience building a persona in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

Mining Insights from Customer DataUser Experience (UX)Understanding Targeted UsersCustomer Journey MappingCustomer Persona Development

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the fundamentals of Customer Personas and where they fit within UI and UX design.

  2. Identify use cases and consider tactics to ensure inclusiveness and diversity in customer personas.

  3. Visualize the User Experience (UX), consider the role Customer Personas play in business intelligence, and access Miro.

  4. Explore the templates and tools available in Miro, create a new board, and install a Customer Persona template in Miro.

  5. Create a Customer Persona and consider next steps in Miro.

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently asked questions

Frequently Asked Questions

More questions? Visit the Learner Help Center.