Coursera Project Network
Create a User Journey Map in Miro
Coursera Project Network

Create a User Journey Map in Miro

Taught in English

Included with Coursera Plus

Guided Project

Learn, practice, and apply job-ready skills with expert guidance

Beginner level

Recommended experience

2 hours
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning
4.3

(15 reviews)

What you'll learn

  • Describe the components of User Journey maps and identify use cases for them.

  • Visualize the User Experience and understand the difference between User Journeys and User Flow in Miro.

  • Describe, visualize, and mine the User Journey for opportunities in Miro.

Details to know

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Guided Project

Learn, practice, and apply job-ready skills with expert guidance

Beginner level

Recommended experience

2 hours
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning
4.3

(15 reviews)

See how employees at top companies are mastering in-demand skills

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Learn, practice, and apply job-ready skills in less than 2 hours

  • Receive training from industry experts
  • Gain hands-on experience solving real-world job tasks
  • Build confidence using the latest tools and technologies
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About this Guided Project

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the value of User Experience mapping and how User Journeys support design and acceptance.

  2. Identify components of User Journey maps and the scenarios that drive creating them.

  3. Frame the User Experience and understand the differences between flows and journey in Miro.

  4. Explore the templates and tools available and begin documenting the User Journey in Miro.

  5. Document the User Journey and consider the business intelligence it provides in Miro.

Recommended experience

Some experience with user experience helpful, but not necessary.

5 project images

Instructor

Freedom Learning Group
Coursera Project Network
84 Courses36,852 learners

Offered by

How you'll learn

  • Skill-based, hands-on learning

    Practice new skills by completing job-related tasks.

  • Expert guidance

    Follow along with pre-recorded videos from experts using a unique side-by-side interface.

  • No downloads or installation required

    Access the tools and resources you need in a pre-configured cloud workspace.

  • Available only on desktop

    This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.

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Learner reviews

Showing 3 of 15

4.3

15 reviews

  • 5 stars

    66.66%

  • 4 stars

    20%

  • 3 stars

    0%

  • 2 stars

    6.66%

  • 1 star

    6.66%

RR
4

Reviewed on Sep 16, 2021

KS
5

Reviewed on Jan 31, 2022

MB
5

Reviewed on Aug 10, 2021

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