This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.
Business English Communication Skills Specialization
Build English Skills for Business . Improve your ability to speak, write and understand English in professional settings.
Offered By
How the Specialization Works
Take Courses
A Coursera Specialization is a series of courses that helps you master a skill. To begin, enroll in the Specialization directly, or review its courses and choose the one you'd like to start with. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. It’s okay to complete just one course — you can pause your learning or end your subscription at any time. Visit your learner dashboard to track your course enrollments and your progress.
Hands-on Project
Every Specialization includes a hands-on project. You'll need to successfully finish the project(s) to complete the Specialization and earn your certificate. If the Specialization includes a separate course for the hands-on project, you'll need to finish each of the other courses before you can start it.
Earn a Certificate
When you finish every course and complete the hands-on project, you'll earn a Certificate that you can share with prospective employers and your professional network.
There are 5 Courses in this Specialization
Course1
Business English: Networking
4.8
(911 ratings)
This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.
During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way.
Course Learning Objectives
• Determine whether the objectives of this Specialization align with your learning goals
• Evaluate your current level of proficiency in business English communication
• Present relevant information about yourself in a discussion forum
• Develop your networking skills
• Write short emails with appropriate formatting
• Recognize and produce formal and informal language in emails
• Develop vocabulary related to jobs and companies
Course2
Business English: Meetings
4.7
(355 ratings)
This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.
Course Learning Objectives
• Arrange a meeting though email and by telephone
• List expectations and protocols related to on-site meetings and teleconferences
• State phone numbers, dates, currencies and sales figures accurately
• Write a proposal with appropriate organization and vocabulary
Course3
Business English: Planning & Negotiating
4.8
(194 ratings)
In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event.
Course Learning Objectives
• Negotiate strategically in formal and informal settings
• Identify and resolve customer issues after a negotiation has taken place
• Evaluate and compare services and features of two venues
• Plan a business event using negotiation skills
• Write an announcement for a business event after selecting a venue
Course4
Business English: Making Presentations
4.8
(167 ratings)
This course teaches you language and techniques that will help you make effective presentations in English. The final task is to develop a well-organized, persuasive presentation using charts and graphs that sells your city as a venue.
The course focuses on students who have an intermediate level of English, with a minimum of two years of formal language study.
Course Learning Objectives
• Present information in an organized and engaging way
• Share data in charts and graphs
• Use persuasive language in a presentation
Course5
Business English: Capstone Project
4.6
(37 ratings)
The capstone project will give you opportunities to demonstrate your competence in the learning objectives for this Specialization. For the project, you’ll use formal, written methods and more casual visual and audio methods of communication to demonstrate your ability to use language appropriate for different business contexts. The goal of this course is to demonstrate competence in writing and presenting a plan using skills and language appropriate for business.
Course Learning Objectives
• Use appropriate vocabulary to write a mini business plan
• Communicate a business plan orally in an organized and engaging presentation
Instructors
Richard Moore
Extension Lecturer, International & English Language ProgramsUW Educational Outreach
Wendy Asplin
Extension Lecturer, International & English Language ProgramsUW Educational Outreach
About University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Frequently Asked Questions
What is the refund policy?
Can I just enroll in a single course?
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Is financial aid available?
Can I take the course for free?
Is this course really 100% online? Do I need to attend any classes in person?
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
Will I earn university credit for completing the Specialization?
This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.
How long does it take to complete the Specialization?
Time to completion can vary based on your schedule, but most learners are able to complete the Specialization in about 6 to 7 months.
What background knowledge is necessary?
The specialization focuses on students who have an intermediate level of English, with a minimum of two years of formal language study.
Do I need to take the courses in a specific order?
We recommend taking all the courses in the order presented, as each subsequent course will build on material from previous courses, but you can also take individual courses.
More questions? Visit the Learner Help Center.
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