Arizona State University
Conflict Management For Everyone Specialization
Arizona State University

Conflict Management For Everyone Specialization

Conflict Management For Everyone . Do you want to identify conflicts and the way people will respond? Do you struggle with managing and finding solutions for conflicts in various settings? Do you want to negotiate and find the best solution for everyone involved? In this Conflict Management specialization, learn to discover conflict modes and types, choose approaches to resolution and find the best outcome for all parties.

Taught in English

CareerCatalyst

Instructor: CareerCatalyst

Included with Coursera Plus

Specialization - 4 course series

Get in-depth knowledge of a subject

4.8

(6 reviews)

Beginner level
No prior experience required
1 month at 10 hours a week
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Specialization - 4 course series

Get in-depth knowledge of a subject

4.8

(6 reviews)

Beginner level
No prior experience required
1 month at 10 hours a week
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Arizona State University
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

Specialization - 4 course series

Assessing Conflict

Course 17 hours

What you'll learn

Skills you'll gain

Category: Recognizing reactions to conflict
Category: Identifying the nature of conflict
Category: Listening actively for interests
Category: Asking Questions

Managing Conflict

Course 27 hours

What you'll learn

Skills you'll gain

Category: Identifying conflict mindsets
Category: Handling conflict on the phone
Category: Handling conflict in person
Category: Handling conflict over email

Negotiation

Course 37 hours

What you'll learn

Skills you'll gain

Category: Preparing for negotiation
Category: Processing information and options
Category: Identifying negotiation skill sets
Category: Making offers

What you'll learn

Skills you'll gain

Category: Exploring cooperative solutions
Category: Responding to conflict
Category: Following through on solutions

Instructor

CareerCatalyst
Arizona State University
29 Courses24,111 learners

Offered by

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Personal Development? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions