EDUCBA
ITIL 4 Certification Specialization
EDUCBA

ITIL 4 Certification Specialization

Master ITIL V4 for Enhanced IT Service Management. Gain comprehensive skills in ITIL V4 to optimize IT service delivery, improve efficiency, and drive business success.

EDUCBA

Instructor: EDUCBA

3,194 already enrolled

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Get in-depth knowledge of a subject
4.3

(42 reviews)

Beginner level

Recommended experience

4 months
at 2 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.3

(42 reviews)

Beginner level

Recommended experience

4 months
at 2 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Master the principles and practices of ITIL V4, including the Service Value System (SVS) and the Four Dimensions model.

  • Gain expertise in managing the entire IT service lifecycle, from strategy and design to operation and continual improvement.

Details to know

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Taught in English
Recently updated!

May 2024

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Specialization - 4 course series

Introduction to ITIL V4 Service Management Concept

Course 17 hours4.0 (41 ratings)

What you'll learn

  • Gain a solid understanding of the fundamental principles, concepts, and terminology of ITIL V4 framework

  • Learn how to apply ITIL V4 practices to design, deliver, and improve IT services effectively

  • Acquire strategies and techniques for driving continual improvement in service management processes

Skills you'll gain

Category: ITIL Foundation Certification
Category: ITIL V4

What you'll learn

  • Understand Four Dimensions of Service Management, ITIL principles, and organizational structures for effective service delivery.

  • Enhance skills in analyzing organizational factors, managing service operations, and optimizing value streams.

  • Gain insights into partner dynamics, information management challenges, and external factors impacting service management.

Skills you'll gain

Category: ITIL Service Management
Category: ITIL V4 Four Dimensions of Service Management
Category: ITIL

What you'll learn

  • Comprehensive understanding of the ITIL Service Value System (SVS) and its components.

  • Advanced strategies for creating value, optimizing service management, and driving organizational success.

Skills you'll gain

Category: ITIL Service
Category: ITIL V4 Components
Category: ITIL V4 Service value systems

Brief Overview of ITIL V4 Management and Practices

Course 48 hours4.7 (12 ratings)

What you'll learn

  • Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices

  • Develop expertise in managing information security and optimizing service delivery

  • Gain insights into essential management practices and technical elements to drive organizational success and innovation

Skills you'll gain

Category: ITIL V4 Practice
Category: ITIL v4 management

Instructor

EDUCBA
EDUCBA
48 Courses37,547 learners

Offered by

EDUCBA

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