EDUCBA
ITIL 4 Certification Specialization
EDUCBA

ITIL 4 Certification Specialization

Master ITIL V4 for Enhanced IT Service Management. Gain comprehensive skills in ITIL V4 to optimize IT service delivery, improve efficiency, and drive business success.

Taught in English

EDUCBA

Instructor: EDUCBA

Included with Coursera Plus

Specialization - 4 course series

Get in-depth knowledge of a subject

Beginner level

Recommended experience

4 months at 20 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Master the principles and practices of ITIL V4, including the Service Value System (SVS) and the Four Dimensions model.

  • Gain expertise in managing the entire IT service lifecycle, from strategy and design to operation and continual improvement.

Details to know

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Recently updated!

May 2024

Specialization - 4 course series

Get in-depth knowledge of a subject

Beginner level

Recommended experience

4 months at 20 hours a week
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from EDUCBA
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Specialization - 4 course series

What you'll learn

  • Gain a solid understanding of the fundamental principles, concepts, and terminology of ITIL V4 framework

  • Learn how to apply ITIL V4 practices to design, deliver, and improve IT services effectively

  • Acquire strategies and techniques for driving continual improvement in service management processes

Skills you'll gain

Category: ITIL Foundation Certification
Category: ITIL V4

What you'll learn

  • Understand Four Dimensions of Service Management, ITIL principles, and organizational structures for effective service delivery.

  • Enhance skills in analyzing organizational factors, managing service operations, and optimizing value streams.

  • Gain insights into partner dynamics, information management challenges, and external factors impacting service management.

Skills you'll gain

Category: ITIL Service Management
Category: ITIL V4 Four Dimensions of Service Management
Category: ITIL

What you'll learn

  • Comprehensive understanding of the ITIL Service Value System (SVS) and its components.

  • Advanced strategies for creating value, optimizing service management, and driving organizational success.

Skills you'll gain

Category: ITIL Service
Category: ITIL V4 Components
Category: ITIL V4 Service value systems

What you'll learn

  • Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices

  • Develop expertise in managing information security and optimizing service delivery

  • Gain insights into essential management practices and technical elements to drive organizational success and innovation

Skills you'll gain

Category: ITIL V4 Practice
Category: ITIL v4 management

Instructor

EDUCBA
EDUCBA
43 Courses17,741 learners

Offered by

EDUCBA

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