Learn about the product life cycle, key tools and successful management solutions.
The product life cycle refers to the timeline of a product's relevancy in the market. It begins at the time a product is introduced to consumers and ends when the product is removed from shelves. Marketing professionals use the product life cycle framework to guide decision-making processes regarding price adjustments or package design.
Product life cycle can vary slightly depending on the industry in question. However, four general stages remain constant:
The introduction stage is the time when a new product launches in the market. Advertising costs will typically be highest during product introductions, as you promote the product on different marketing channels. The business strategy and marketing goal during the introduction stage is product exposure (making consumers aware of your product). You may need to educate consumers on the benefits and uses of your product at this stage. You can do this through product demos, product trials, presentations by sales reps, informational content on social media, or paid ads.
A successful product will then move to the market growth stage. During this phase of the product life cycle, your profit margins are likely to increase. Production may need to expand to accommodate growing consumer demand. Key indicators of the growth stage include increased product recognition, competition, and sales. Depending on consumer feedback, a company may refine its product during this phase to increase competitiveness, strengthen its brand image, or ensure sustainable margins with price adjustments.
Read more: Competitive Product: Definition + How to Analyze One
The maturity stage is often the most profitable period of time during the product life cycle. Production and marketing costs typically decline, although competition will be at its highest. During this phase, it's essential to evaluate your product to identify strengths and weaknesses. For example, your marketing strategies may shift to cater to a niche market you have yet to target. Or, you may begin to analyze competition more closely, in order to innovate your product in strategic ways. The primary goal during this phase should be to stabilize sales.
The decline phase is marked by the loss of market share. Product sales decrease, typically alongside marketing efforts. Causes of this stage may include market saturation (like competition that is easier to obtain or less expensive) or innovation that renders the product obsolete. A company may decide to phase out its product in favor of a newer product version or technology. Or, it may completely overhaul the current product design and attempt to re-enter it into the product life cycle. At this point, many companies stop promoting their product and focus on maximizing profits during its last days on the market.
Let's consider an example of how a specific type of product, such as a fitness tracking device, advances through these stages:
Introduction: A company introduces a fitness tracking device that has advanced features like heart rate monitoring, GPS tracking, a sleep monitor, and activity tracking. The company invests in advertising and marketing to educate consumers on how this device can enhance their fitness efforts.
Growth: The fitness tracking device gains popularity and sales increase, as competing brands enter the market. The company refines it marketing and adds new a new feature, fitness milestones and achievements, to engage consumers and remain competitive.
Maturity: Several brands now offer similar devices and the company's sales plateau. Companies in this market begin differentiating their products to cater to specific niche markets.
Decline: As consumers begin installing fitness apps on their smartphones instead of using standalone devices, sales decline. The company offers discounts and begins phasing out the fitness tracker device, in order to develop new products.
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As the name suggests, product life cycle management (PLM) is the management of a product as it moves through the four stages mentioned above. It involves marketing, development, manufacturing, design, and pricing. PLM supports products in unique ways that correspond to their current life cycle phase. It is used to reduce costs, increase efficiency, guide marketing campaigns, and improve collaboration.
Coordinating the different teams involved in a product life cycle can be challenging. For this reason, many organizations use product life cycle management software and tools. Companies often hire product life cycle managers (or product life cycle management teams) to employ these tools and oversee PLM processes. PLM professionals play a critical role in a product's life cycle.
Read more: What is PLM? Product Life Cycle Management Career Guide
PLM tools and software are designed to help companies manage everything from the pre-life cycle product development process to the market maturity stage and beyond. Here are a few common examples:
1. SAP PLM
This is a web-based solution designed for the manufacturing industry. It integrates aspects of life cycle management with business operations to increase efficiency and profitability.
This web-based solution integrates engineering with manufacturing, IT, and business processes. It is ideal for large enterprises looking to improve efficiency across their entire organization.
3. Oracle Agile
This solution is built on the Oracle database and provides a comprehensive PLM platform to support manufacturers’ current and future needs in today's economy. It also offers an integrated collaboration environment where teams can work together on innovation projects while managing their data securely in one central location.
4. Bamboo Rose
Bamboo Rose is a digital platform that connects brands, retailers, and suppliers to automate the product life cycle. The company’s tools facilitate collaboration on 3D design, sampling, and production.
5. Aras PLM
This is an enterprise open-source software platform that allows manufacturers to manage their product life cycle. The company provides data management, simulation and analysis, technical documentation, quality management, and other capabilities in a unified system.
6. Fusion 360 Manage with Upchain
Fusion 360 Manage with Upchain is a cloud-based solution that enables product development, computer-assisted design (CAD), collaboration, tailored workflows, and streamlined data.
NGC offers a complete end-to-end solution for all aspects of product development. The solution was developed to cater to the fashion and footwear industries. The company’s product data management solutions include a PLM system from its Andromeda suite.
8. Centric PLM
Centric is a popular PLM solution for retail, footwear, apparel, and consumer goods industries. Its primary offering is Centric 8 PLM, which provides an end-to-end solution for managing the entire product life cycle.
9. Propel
Propel PLM helps companies in the manufacturing industry to manage their products throughout the entire product life cycle, from design to production to distribution and customer service.
10. Productboard
Productboard is a cloud-based end-to-end platform that offers marketing tools such as customer feedback analysis, product positioning, and pricing research.
PLM strategies and approaches can be valuable assets in your career, whether you want to become a product life cycle manager or use PLM to develop products for your own business. Here are some steps to take to get started:
Determine a target market for the product you want to develop and introduce. What are consumer pain points that this product can address? What are the product's specifications that you'll need to define before developing?
Explore PLM software solutions like the ones we listed above and choose one that will best help you manage data and workflows.
Recruit team members who each have expertise in different areas of product life cycle management, including design, engineering, marketing, and sales.
Following the product life cycle, develop and introduce your product to the market. Refine it on a continual basis in response to customer feedback.
Stay up-to-date on new developments in product lifecycle management, including tools, software, and strategy. Adapt your implementation as your product evolve or the market changes.
Build your skills in product management with the Xbox Product Manager Professional certificate. You'll build in-demand product management skills and learn the foundational concepts, principles, and methodologies needed to oversee product development from initial idea to release.
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