
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Business Transformation, Entrepreneurship, Emerging Technologies, Innovation, Knowledge Transfer, Business Strategies, Business Modeling, Strategic Decision-Making, Network Model, Product Planning
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Strategic Decision-Making, Business Acumen, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Market Trend, Market Analysis, Business Marketing, Financial Acumen, Strategic Marketing, Market Intelligence, Trend Analysis, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Business Metrics, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Quality Improvement, Quality Management, Administration, Business Management, Business Administration, Organizational Effectiveness, Leadership and Management, Operational Efficiency, Organizational Structure, Production Management, Systems Thinking, Lean Manufacturing, Knowledge Transfer
Beginner · Course · 1 - 4 Weeks

Codio
Skills you'll gain: Algorithms, Data Structures, Java, Theoretical Computer Science, Computer Programming, Computational Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design, Design, Visual Design, Layout Design, Entrepreneurship, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: digital literacy, Social Media, Self-Awareness, Literacy, Content Creation, Personal Development, Blogs, Diversity Awareness, Instagram, Media and Communications, Sociology, Electronic Media, Critical Thinking, Social Studies, Social Sciences, Culture, Cultural Responsiveness, Case Studies, Analysis, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Information Architecture, Storyboarding, Wireframing, User Story, UI/UX Research, User Research, Adobe XD, Usability Testing, Figma (Design Software), Design Reviews, User Interface and User Experience (UI/UX) Design, User Centered Design, Ideation, Design Thinking, Presentations, Persona (User Experience), Web Design, Research Design, Usability
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Lean Manufacturing, Continuous Improvement Process, Data-Driven Decision-Making, Process Analysis, Business Analysis, Benchmarking, Root Cause Analysis, Stakeholder Management, Project Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Critical Thinking, Legal Technology, AI Enablement, Artificial Intelligence, Communication, Lifelong Learning, Professional Development, Constructive Feedback, Leadership, Adaptability, Creativity, Decision Making, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Decision-Making, Decision Making, Dealing With Ambiguity, Leadership, Problem Solving, Innovation, Strategic Leadership, Adaptability, Creative Thinking, Collaboration, Critical Thinking and Problem Solving
Intermediate · Course · 1 - 4 Weeks