Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Active Listening, Emotional Intelligence, Interviewing Skills, Executive Presence, Conflict Management, Social Skills, Business Ethics, Case Studies, Collaboration, Empathy, Team Management, Team Leadership, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Strategic Planning, Workforce Development, Business Communication, Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: 3D Assets, Unity Engine, Video Game Development, Game Design, 3D Modeling, Virtual Environment, Integration Testing, Computer Graphics, Scripting
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Distributed Computing, Cloud Infrastructure, Cloud Services, Big Data, Apache Spark, Cloud Computing, Cloud Storage, Cloud Platforms, Network Architecture, Computer Networking, File Systems, Apache Hadoop, Cloud Applications, Apache Mahout, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Data Storage, Middleware, Software-Defined Networking, NoSQL
Intermediate · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Android Development, Android Studio, Java, Mobile Development, Object Oriented Programming (OOP), Android (Operating System), Mockups, Java Programming, Application Design, Mobile Development Tools, Application Development, Program Development, Software Design Patterns, User Interface (UI) Design, JSON, Prototyping, Application Lifecycle Management, User Interface (UI), Software Design, Instagram
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: OpenAI API, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Web Scraping, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Layout Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Report Writing, SAS (Software), Microsoft Excel, Statistical Reporting, Management Reporting, Data Presentation, HTML and CSS, Data Import/Export
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Team Management, Governance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Back-End Web Development, Full-Stack Web Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Databases, User Interface and User Experience (UI/UX) Design, Database Theory, Application Frameworks, TypeScript
Intermediate · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Influencing, Persuasive Communication, Leadership, Professional Networking, Initiative and Leadership, Relationship Building, Public Speaking, Decision Making, Negotiation, People Development, Social Skills, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals
Beginner · Course · 1 - 3 Months