Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Active Listening, Empathy, Interpersonal Communications, Verbal Communication Skills, Non-Verbal Communication, Social Skills, Communication, Resilience, Composure, Overcoming Obstacles

Skills you'll gain: Oracle Databases, Data Migration, PL/SQL, Database Administration, Data Import/Export, Database Architecture and Administration, Application Development, Database Management, Performance Tuning, Disaster Recovery, SQL, Cloud Infrastructure, Identity and Access Management, Scalability, Restful API

Skills you'll gain: Data Storytelling, Revenue Recognition, Data Presentation, Data Visualization, Accrual Accounting, Infographics, Storytelling, Cash Flows, Accounting, Data Collection, Business Analytics, Financial Statements, Financial Accounting, Business Analysis, Big Data, Analytics, Asset Management, Data Analysis, Intellectual Property, Network Model

Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism

Skills you'll gain: Professional Networking, Professionalism, Resource Allocation, Time Management, Prioritization, Organizational Skills, Verbal Communication Skills, Communication, LinkedIn, Stakeholder Management, Delegation Skills, Non-Verbal Communication, Business Relationship Management, Leadership, Personal Attributes, Branding, Social Media

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Interpersonal Communications, Stakeholder Communications, Communication, Sustainable Development, Communication Strategies, Cultural Responsiveness, Active Listening, Climate Change Adaptation

Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication

Skills you'll gain: Professional Development, Professionalism, Web Content, Relationship Building, Content Management, System Configuration, Information Privacy, General Networking, Planning, Communication Strategies

Skills you'll gain: Crisis Management, Consulting, Management Consulting, Strategic Communication, Emergency Response, Corporate Communications, Leadership, Risk Management, Business Leadership, Public Affairs, Business Risk Management, Contingency Planning, Business Continuity Planning, Risk Analysis, Case Studies, Stakeholder Communications, Internal Communications, Communication, Communication Planning, Critical Thinking

Skills you'll gain: Strategic Communication, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Communication Strategies, Campaign Management, Integrated Marketing Communications, Branding, Earned Media, Brand Management, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement

Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Microsoft Visual Studio, Development Environment, Maintainability, Integrated Development Environments, Scalability, Software Development Tools, Python Programming, Debugging, Computer Programming Tools, Software Installation