About this Course
4.6
322 ratings
79 reviews
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 23 hours to complete

Suggested: 4 weeks of study, 5 hours per week...
Available languages

English

Subtitles: English...

Skills you will gain

DelegationPersonal BrandingLeadershipManagement
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 23 hours to complete

Suggested: 4 weeks of study, 5 hours per week...
Available languages

English

Subtitles: English...

Syllabus - What you will learn from this course

Week
1
Hours to complete
6 hours to complete

Creating A Positive First Impression

In week one we will look at workplace relationships and communication, including making a positive first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas....
Reading
16 videos (Total 163 min), 18 readings, 1 quiz
Video16 videos
Creating A Positive First Impression7m
Interview with Claire Taylor | Making A Positive First Impression16m
Cialdini's Six Principles of Influence5m
Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships15m
Interview with Michael Davis | Building Effective Relationships18m
Interview with Claire Taylor | Collaborative Relationships26m
Gary Yukl | Building Expert Power10m
Mendelow's Stakeholder Matrix4m
Verbal and non-verbal communication6m
Choosing an appropriate communication channel9m
Key Concept: The 7Cs of Communication2m
Case Study: Interview with Oliver James | Applications of the 7Cs of Communication9m
Communication across cultures |Interview with Andrew Harding14m
Global Communication | Paul Taylor10m
Week 1 Summary3m
Reading18 readings
Ted Talk | Your Body Language Shapes Who You Are10m
A Second Chance to Make the Right Impression10m
Mendelow's Stakeholder Matrix10m
CMI Checklist | Stakeholder Analysis and Management10m
CMI Checklist | Developing Trust10m
Five Questions to Identify Key Stakeholders10m
How To Improve Your Stakeholder Relationships10m
Building Expert Power10m
Albert Mehrabian10m
Understanding Non-Verbal Communication10m
The 7 Cs of Communication10m
Communicating Across Cultures10m
Communicating in the Virtual Workplace10m
Geert Hofstede10m
Further Reading: First Impressions10m
Further Reading: Communication10m
Further Reading: Relationship Building10m
Further Reading: Making A Positive First Impression10m
Quiz1 practice exercise
Week 1 Quiz32m
Week
2
Hours to complete
4 hours to complete

Becoming A Role Model In The Workplace

This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential....
Reading
6 videos (Total 57 min), 7 readings, 1 quiz
Video6 videos
Interview with Oliver James | Becoming A Role Model In The Workplace20m
Managerial Role Models | Interview with Andrew Harding12m
Managerial Role Models | Interview with Paul Taylor8m
Aligning behaviour with organisational expectations8m
Week 2 Summary2m
Reading7 readings
The Seven Traits of a Role Model10m
How Women (and Men) Can Find Role Models When None Are Obvious10m
Professional Development Is Key To Advancing Your Career10m
Managing Your Career Like A Business10m
Ken Blanchard | Create A High-Performance, Values-Aligned Culture10m
Stonewall | Role Models10m
Women Rising | The Unseen Barriers10m
Week
3
Hours to complete
5 hours to complete

Effective Time and Resource Management

In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards....
Reading
13 videos (Total 151 min), 10 readings, 1 quiz
Video13 videos
Interview with Mary Stiasny | Efficiency15m
Interview with Jan Cameron | Prioritisation8m
Boddy and Buchanan5m
Case Study: Interview with Stephen Hobbs | Key Stakeholders14m
Interview with Mary Stiasny | Stakeholders18m
Interview with Claire Taylor | Stakeholders15m
Interview with Graham Chase | Stakeholders11m
Case Study: Interview with Michael Davis | Stakeholder Management10m
Stakeholder Management | Interview with Paul Taylor12m
Interview with Mary Stiasny | Delegation10m
Interview with Graham Chase | Delegation18m
Week 3 Summary4m
Reading10 readings
Remote Working | A Mixed Blessing?10m
How To Defeat Procrastination10m
Urgent vs Important10m
Murphy's Ten Laws of Time Management10m
Managing Your Time Effectively10m
MoSCoW Prioritisation10m
Building collaborative relationships in four directions10m
Successful Delegation10m
Empowerment10m
Further Reading: Week 310m
Quiz1 practice exercise
Week 3 Quiz26m
Week
4
Hours to complete
6 hours to complete

Networking

Week four will explore networking where you will have the opportunity to reflect on your personal brand, and how social networks can help in professional networking....
Reading
13 videos (Total 143 min), 10 readings, 1 quiz
Video13 videos
Key Concept: Networking11m
Case Study: Interview with Valentina Lorenzon | Key Skills in Networking9m
Interview with Claire Taylor | Networking | Part 115m
Interview with Claire Taylor | Networking | Part 211m
Interview with Mary Stiasny | Networking13m
Networking | Interview with Andrew Harding12m
Networking and social media23m
Key Concept: An Understanding of your Personal Brand1m
Case Study: An Understanding of your Personal Brand9m
Interview with Claire Taylor | Personal Brand13m
Case Study: Interview with Valentina Lorenzon | Personal Brand10m
Summary of Week 4 and the Course5m
Reading10 readings
Networking Planning and Preparations10m
Networking Questions10m
CMI Checklist | Networking10m
3 Ways to Give More and Be More Proactive At A Networking Event10m
6 Ways to Convince Your Boss That Business Travel Is Important10m
Susan Cain | Networking for Introverts10m
Learn To Love Networking10m
Further Reading: Networking10m
How To Use Social Networking10m
Personal Learning Networks | It's Who You Know10m
4.6
79 ReviewsChevron Right
Career direction

33%

started a new career after completing these courses
Career Benefit

83%

got a tangible career benefit from this course
Career promotion

67%

got a pay increase or promotion

Top Reviews

By JJAug 7th 2018

The course presentation was very easy to follow and relate with the presenters. I have also learnt a lot that I have immediately started applying to my work environment

By ASJul 3rd 2017

It was eye opening and presented very well. I think the best part of the course is that Mr James is interviewing other people that have experience in the field.

Instructor

Avatar

David James

Founder and Director, DJ Learning Ltd
University of London

About University of London

The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk...

About the International Business Essentials Specialization

This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business. If completed successfully, you may be able to use your certificate from this specialisation as part of the application process for the University of London Global MBA. This Specialisation is endorsed by CMI....
International Business Essentials

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.