This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
Professional Skills for International Business
This course is part of International Business Essentials Specialization
Instructor: David James
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(948 reviews)
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There are 4 modules in this course
In week one we will look at workplace relationships and communication, including making a positive first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas.
What's included
16 videos18 readings1 assignment2 discussion prompts
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
What's included
6 videos7 readings1 peer review1 discussion prompt
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
What's included
13 videos10 readings1 assignment1 discussion prompt
Week four will explore networking where you will have the opportunity to reflect on your personal brand, and how social networks can help in professional networking.
What's included
13 videos10 readings1 peer review1 discussion prompt
Instructor
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Recommended if you're interested in Business Essentials
University of Leeds
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Macquarie University
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Reviewed on Jul 2, 2017
It was eye opening and presented very well. I think the best part of the course is that Mr James is interviewing other people that have experience in the field.
Reviewed on Jul 27, 2017
The experience of starting this course was inspiring and very intriguing. It was explained in a very basic way that would make even a novice like me understand
Reviewed on Oct 26, 2019
Wonderful course. Received access to it through financial aid and spent many hours really learning the content and found every minute worthwhile.
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.