This course is part of the International Business Essentials Specialization

4.7
stars
874 ratings

David James

34,226 already enrolled

Offered By

International Business Essentials SpecializationUniversity of London

About this Course

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This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. 

If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.

This course is endorsed by CMI

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Coursera Labs

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Course 1 of 6 in the

International Business Essentials Specialization

Approx. 19 hours to complete

English

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Skills you will gain

Delegation
Personal Branding
Leadership
Management

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 1 of 6 in the

International Business Essentials Specialization

Approx. 19 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.84/5 (129 Ratings)

David James

Founder and Director, DJ Learning Ltd

University of London

47,501 Learners

2 Courses

Offered by

University of London

The University of London is a federal University which includes 17 world leading Colleges. With extensive experience in distance learning since 1858, University of London has enriched the lives of thousands of students, delivering high quality degrees across the globe. Today, University of London is a global leader in flexible study, offering degree programmes to over 45,000 students in over 190 countries, delivering world-leading research across the world. To find out more about University of London, visit www.london.ac.uk

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Syllabus - What you will learn from this course

Content Rating96%(7,463 ratings)

Week1

Week 1

7 hours to complete

Creating A Positive First Impression

7 hours to complete

16 videos (Total 163 min), 18 readings, 1 quiz

16 videos

Introduction to the Course and Week 13mCreating A Positive First Impression7mInterview with Claire Taylor | Making A Positive First Impression16mCialdini's Six Principles of Influence5mKey Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships15mInterview with Michael Davis | Building Effective Relationships18mInterview with Claire Taylor | Collaborative Relationships26mGary Yukl | Building Expert Power10mMendelow's Stakeholder Matrix4mVerbal and non-verbal communication6mChoosing an appropriate communication channel9mKey Concept: The 7Cs of Communication2mCase Study: Interview with Oliver James | Applications of the 7Cs of Communication9mCommunication across cultures |Interview with Andrew Harding14mGlobal Communication | Paul Taylor10mWeek 1 Summary3m

18 readings

Ted Talk | Your Body Language Shapes Who You Are10mA Second Chance to Make the Right Impression10mMendelow's Stakeholder Matrix10mCMI Checklist | Stakeholder Analysis and Management10mCMI Checklist | Developing Trust10mFive Questions to Identify Key Stakeholders10mHow To Improve Your Stakeholder Relationships10mBuilding Expert Power10mAlbert Mehrabian10mUnderstanding Non-Verbal Communication10mThe 7 Cs of Communication10mCommunicating Across Cultures10mCommunicating in the Virtual Workplace10mGeert Hofstede10mFurther Reading: First Impressions10mFurther Reading: Communication10mFurther Reading: Relationship Building10mFurther Reading: Making A Positive First Impression10m

1 practice exercise

Week 1 Quiz30m

Week2

Week 2

3 hours to complete

Becoming A Role Model In The Workplace

3 hours to complete

6 videos (Total 57 min), 7 readings, 1 quiz

6 videos

Week 2 Introduction4mInterview with Oliver James | Becoming A Role Model In The Workplace20mManagerial Role Models | Interview with Andrew Harding12mManagerial Role Models | Interview with Paul Taylor8mAligning behaviour with organisational expectations8mWeek 2 Summary2m

7 readings

The Seven Traits of a Role Model10mHow Women (and Men) Can Find Role Models When None Are Obvious10mProfessional Development Is Key To Advancing Your Career10mManaging Your Career Like A Business10mKen Blanchard | Create A High-Performance, Values-Aligned Culture10mStonewall | Role Models10mWomen Rising | The Unseen Barriers10m

Week3

Week 3

5 hours to complete

Effective Time and Resource Management

5 hours to complete

13 videos (Total 151 min), 10 readings, 1 quiz

13 videos

Week 3 Introduction4mInterview with Mary Stiasny | Efficiency15mInterview with Jan Cameron | Prioritisation8mBoddy and Buchanan5mCase Study: Interview with Stephen Hobbs | Key Stakeholders14mInterview with Mary Stiasny | Stakeholders18mInterview with Claire Taylor | Stakeholders15mInterview with Graham Chase | Stakeholders11mCase Study: Interview with Michael Davis | Stakeholder Management10mStakeholder Management | Interview with Paul Taylor12mInterview with Mary Stiasny | Delegation10mInterview with Graham Chase | Delegation18mWeek 3 Summary4m

10 readings

Remote Working | A Mixed Blessing?10mHow To Defeat Procrastination10mUrgent vs Important10mMurphy's Ten Laws of Time Management10mManaging Your Time Effectively10mMoSCoW Prioritisation10mBuilding collaborative relationships in four directions10mSuccessful Delegation10mEmpowerment10mFurther Reading: Week 310m

1 practice exercise

Week 3 Quiz30m

Week4

Week 4

5 hours to complete

Networking

5 hours to complete

13 videos (Total 143 min), 10 readings, 1 quiz

13 videos

Week 4 Introduction4mKey Concept: Networking11mCase Study: Interview with Valentina Lorenzon | Key Skills in Networking9mInterview with Claire Taylor | Networking | Part 115mInterview with Claire Taylor | Networking | Part 211mInterview with Mary Stiasny | Networking13mNetworking | Interview with Andrew Harding12mNetworking and social media23mKey Concept: An Understanding of your Personal Brand1mCase Study: An Understanding of your Personal Brand9mInterview with Claire Taylor | Personal Brand13mCase Study: Interview with Valentina Lorenzon | Personal Brand10mSummary of Week 4 and the Course5m

10 readings

Networking Planning and Preparations10mNetworking Questions10mCMI Checklist | Networking10m3 Ways to Give More and Be More Proactive At A Networking Event10m6 Ways to Convince Your Boss That Business Travel Is Important10mSusan Cain | Networking for Introverts10mLearn To Love Networking10mFurther Reading: Networking10mHow To Use Social Networking10mPersonal Learning Networks | It's Who You Know10m

Reviews

4.7

226 reviews

5 stars
78.26%
4 stars
16.59%
3 stars
3.20%
2 stars
0.57%
1 star
1.37%

TOP REVIEWS FROM PROFESSIONAL SKILLS FOR INTERNATIONAL BUSINESS

by KBAug 20, 2017

This course helped me to act more like a leader and I immediately saw results, as my manager entrusted me with more responsibility.

by RGJul 27, 2017

The experience of starting this course was inspiring and very intriguing. It was explained in a very basic way that would make even a novice like me understand

by NJApr 9, 2020

This course is a very helpful course in increasing your skillset

It teaches the professional skills in an easy manner and builds your knowledge in the line of business.

by DGAug 18, 2019

Very helpful for developing interpersonal and self-management skills in the context of international business. The interviews are very helpful in gaining insights from experienced personalities.

View all reviews

About the International Business Essentials Specialization

This specialisation from the University of London is designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in further study and in international business.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Professional Skills for International Business

About this Course

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