Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Generative AI, AI Enablement, Automation, Human Resources, Workforce Management, Artificial Intelligence, Responsible AI, Workforce Planning, Socioeconomics, digital literacy, Data Ethics, Leadership and Management, Change Management

Skills you'll gain: Microsoft Excel, Dashboard, Data Visualization, Spreadsheet Software, Data Presentation, Excel Formulas, Stakeholder Communications, Project Coordination, Project Management, Technical Communication, Operational Efficiency, Project Planning, Prioritization, Data-Driven Decision-Making, Scheduling, Performance Analysis, Automation

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Generative AI, Multimodal Prompts, Large Language Modeling, Google Cloud Platform, Embeddings

Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service

Skills you'll gain: Model Context Protocol, Generative AI Agents, AI Enablement, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Initiative and Leadership, Tool Calling, Anthropic Claude, ChatGPT, Automation, Responsible AI, Marketing Automation, Business Solutions, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, IT Automation

Skills you'll gain: Prompt Engineering, Gemini, Image Analysis, Google Gemini, Medical Imaging, Generative AI, Google Cloud Platform, Health Informatics, Healthcare Industry Knowledge

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration

Skills you'll gain: AI Security, Responsible AI, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Modeling, Personally Identifiable Information, Threat Detection, Cybersecurity, Law, Regulation, and Compliance, Fraud detection, Prompt Engineering, Public Affairs

Skills you'll gain: Hugging Face, Model Evaluation, Embeddings, Transfer Learning, Recurrent Neural Networks (RNNs), Model Deployment, Data Preprocessing, Performance Tuning

Skills you'll gain: Digital Transformation, Data Processing, Business Intelligence, Business Analytics, Google Cloud Platform, Analytics, Big Data, Data Warehousing, Looker (Software), Cloud Computing, Customer experience strategy (CX), Data Management, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Kubernetes, Jenkins, Docker (Software), Containerization, CI/CD, Google Cloud Platform, Continuous Delivery, Microservices, Application Deployment, Cloud Infrastructure, Cloud Computing Architecture, Scalability