
Skills you'll gain: Selling Techniques, Upselling, Technical Sales, Sales, Cross Selling, LinkedIn, Sales Strategy, Ethical Standards And Conduct, Digital Transformation, Regulatory Compliance, Professional Networking, Automation, Goal Setting, Customer Relationship Building, Compliance Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Technical Management, Business Ethics, Ethical Standards And Conduct, Engineering Management, Decision Making, Organizational Leadership, Business Leadership, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Consumer Behaviour, Revenue Management, Global Marketing, Marketing Psychology, Value Propositions, Market Dynamics, Customer Insights, Strategic Marketing, Case Studies, Market Research, Behavioral Economics, Customer Demand Planning, Competitive Analysis, Decision Making, Analysis
Beginner · Course · 1 - 4 Weeks
Universidad Austral
Skills you'll gain: Legal Technology, Blockchain, Legal Research, Legal Proceedings, Digital Transformation, Court Systems, Legal Writing, Artificial Intelligence, Automation, Innovation, Virtual Environment
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: FinTech, Fundraising and Crowdsourcing, Banking Services, Financial Inclusion, Fundraising, Capital Markets, Blockchain, Credit Risk, Financial Services, Loans, Lending and Underwriting, Securities (Finance)
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Analysis, Marketing Strategies, Return On Investment, Consumer Behaviour, Growth Strategies, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Customer Relationship Management, Operations Management, Technical Management, Business Communication, Media Planning, Loyalty Programs, Customer Engagement, Marketing Budgets, Engineering Management, Sales Management, Marketing, Supply Chain Management, Supply Chain, Branding, Return On Investment, Revenue Forecasting, Marketing Strategies, Campaign Management, Brand Management, Forecasting
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Analytics, Personalized Service, Data Management, Predictive Analytics, Data-Driven Decision-Making, Data Integration
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks