SAP Customer Engagement and Discovery is the third course in the SAP Technology Consultant Professional Certificate program. The course introduces you to SAP Activate methodology and teaches you how to engage with customers and work with them in exploring how to achieve their transformation goals.
This course is part of the SAP Technology Consultant Professional Certificate
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About this Course
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Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
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Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 3 of 7 in the
Beginner Level
No prior experience required to get started.
Approx. 13 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Managing Workshops
- Business Strategic Assessment
- Customer Readiness
- Customer Engagement and Exploration
- Solution Proposal and Communication
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 3 of 7 in the
Beginner Level
No prior experience required to get started.
Approx. 13 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
3 hours to complete
Introduction to SAP Customer Engagement and Discovery
3 hours to complete
9 videos (Total 41 min), 8 readings, 2 quizzes
2 hours to complete
Gathering Customer Information and Insights
2 hours to complete
6 videos (Total 21 min), 3 readings, 2 quizzes
2 hours to complete
Preparing for Solution Analysis and Design
2 hours to complete
7 videos (Total 32 min), 3 readings, 2 quizzes
1 hour to complete
Communicating Business Value and Seeking Signoff
1 hour to complete
7 videos (Total 21 min), 2 readings, 2 quizzes
About the SAP Technology Consultant Professional Certificate

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