• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Codio

    Mastering Ansible Automation

    Skills you'll gain: Ansible, Package and Software Management, YAML, Configuration Management, System Configuration, Linux Administration, Unix, Infrastructure as Code (IaC), Automation, Web Applications, Application Servers, Unix Shell, File Management, Cloud Infrastructure, Version Control, DevOps, User Accounts

    4
    Rating, 4 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Git and GitHub Complete Master Class

    Skills you'll gain: GitHub, Git (Version Control System), Version Control, Unix Commands, Unix Shell, Software Versioning, Linux Commands, Command-Line Interface, Code Review, Software Configuration Management, Software Development Tools, Development Environment, Secure Coding, File Management, Technical Documentation, Software Documentation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    23 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Kids with Cancer Still Need School: The Providers Role

    Skills you'll gain: Parent Communication, Advocacy, Family Support, Patient Education And Counseling, Patient Advocacy, Oncology, Special Education, Working With Children, Education and Training

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    AI for HR

    Skills you'll gain: Prompt Engineering, AI Personalization, Generative AI, Responsible AI, Risk Management, HR Tech, ChatGPT, Generative AI Agents, Risk Analysis, Job Analysis, Human Resources, Human Resource Strategy, Large Language Modeling, Brainstorming, Productivity, Artificial Intelligence, LLM Application, Innovation, Ideation, Feasibility Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    SkillsBooster Academy

    Email Marketing: Boost Sales with High-Converting Campaigns

    Skills you'll gain: Email Marketing, Lead Generation, Email Automation, Customer Relationship Management (CRM) Software, Performance Metric, Sales Pipelines, Digital Marketing, Copywriting, Customer Support, Customer Engagement, Data Pipelines, Compliance Management, Revenue Cycle Management, Generative AI, Design and Product, Product Design, Law, Regulation, and Compliance, Artificial Intelligence, Design Elements And Principles, Statistics

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Glasgow

    Generative AI in the Classroom for Educators

    Skills you'll gain: Responsible AI, Education Software and Technology, Generative AI, Artificial Intelligence, Data Ethics, ChatGPT, Computer Literacy, Digital Transformation, Emerging Technologies, Instructional Design, Technology Strategies, Case Studies, Problem Solving, Critical Thinking

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Talent Acquisition and Onboarding

    Skills you'll gain: Prompt Engineering, Large Language Modeling, Google Gemini, Talent Acquisition, LLM Application, Generative AI, Recruitment, HR Tech, Talent Recruitment, Responsible AI, ChatGPT, Recruitment Strategies, Data Ethics, AI Personalization, Employee Onboarding, Interviewing Skills, Business Process Automation, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Programming for Designers

    Skills you'll gain: Object Oriented Programming (OOP), Animation and Game Design, Interactive Data Visualization, Software Design, Data Structures, Visualization (Computer Graphics), Interactive Design, Programming Principles, Graphic and Visual Design, Python Programming, Generative AI, Simulations, Computer Graphics, Design, Computational Logic, Computer Programming, Creative Design, Data Import/Export, Computational Thinking, Animations

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Macquarie University

    Cyber Security: Application of AI

    Skills you'll gain: Anomaly Detection, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Methods, Network Analysis, Machine Learning, Machine Learning Algorithms, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    XML - Beginner Level

    Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Information Architecture, Document Management, Interoperability, Hypertext Markup Language (HTML), Data Integrity, Technical Documentation, Data Structures, Data Validation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and HEENT Exam

    Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Vital Signs, Health Technology, Clinical Assessment, Health Care, Patient Coordination, Health Assessment, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Education and Support, Patient Flow, Primary Care, Telecommunications, Communication

    5
    Rating, 5 out of 5 stars
    ·
    20 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 日本語版

    Skills you'll gain: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…174175176…294

In summary, here are 10 of our most popular technical support courses

  • Mastering Ansible Automation: Codio
  • Git and GitHub Complete Master Class: Packt
  • Kids with Cancer Still Need School: The Providers Role: Johns Hopkins University
  • AI for HR: AI Business School
  • Email Marketing: Boost Sales with High-Converting Campaigns: SkillsBooster Academy
  • Generative AI in the Classroom for Educators: University of Glasgow
  • GenAI for Talent Acquisition and Onboarding: Coursera
  • Programming for Designers: University of Michigan
  • Cyber Security: Application of AI: Macquarie University
  • XML - Beginner Level: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok