Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening
Beginner · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: HTML and CSS, Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Cascading Style Sheets (CSS), Web Development, Web Applications, Web Design, Front-End Web Development, Animations
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Patient Treatment, Health Care, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Technical Documentation, User Accounts, Business
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Data Presentation, User Accounts, Google Cloud Platform, Auditing, Scheduling, Role-Based Access Control (RBAC), Security Controls, Customer Support, Data Sharing, Administration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Denial Management, Medical Billing, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulatory Compliance
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Data Ethics, Exploratory Data Analysis, Data-Driven Decision-Making, Statistical Modeling, Web Scraping, Ggplot2, Data Visualization Software, Predictive Modeling, Tidyverse (R Package), Data Visualization, Data Analysis, Regression Analysis, Responsible AI, Data Transformation, Statistical Methods, R Programming, Data Science, Data Wrangling, Data Cleansing, Version Control
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, Instructional Design, ChatGPT, Brainstorming, Needs Assessment, Design Strategies, Content Creation, Persona Development, Professional Development
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Engineering, Control Systems, Electronics, Engineering Analysis, Systems Analysis, Technical Design, Matlab, Simulations
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Collaborative Software, English Language, Learning Management Systems, Computer Literacy, Technology Strategies, Language Learning, Digital Communications, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scikit Learn (Machine Learning Library), Predictive Modeling, Regression Analysis, Machine Learning Algorithms, Applied Machine Learning, Predictive Analytics, Python Programming, Machine Learning, Data Analysis, Random Forest Algorithm
Beginner · Guided Project · Less Than 2 Hours

Indian Institute of Technology Guwahati
Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Computer Graphics, 3D Modeling, Mechanical Design, Engineering Drawings, Visualization (Computer Graphics), Prototyping, Animations
Intermediate · Course · 1 - 3 Months