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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    Industrial Relations: Fostering Workplace Climate

    Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Akamai Technologies, Inc.

    Introduction to Web Applications

    Skills you'll gain: HTML and CSS, Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Cascading Style Sheets (CSS), Web Development, Web Applications, Web Design, Front-End Web Development, Animations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Dermatology

    Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Patient Treatment, Health Care, Telecommunications, Care Management, Communication

    5
    Rating, 5 out of 5 stars
    ·
    26 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • C

    Coursera

    Create a Process Map using a Canva Template

    Skills you'll gain: Technical Documentation, User Accounts, Business

    4.4
    Rating, 4.4 out of 5 stars
    ·
    22 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Looker Studio Pro Essentials - Español

    Skills you'll gain: Looker (Software), Collaborative Software, Data Presentation, User Accounts, Google Cloud Platform, Auditing, Scheduling, Role-Based Access Control (RBAC), Security Controls, Customer Support, Data Sharing, Administration

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AAPC

    The Billing and Collection Process

    Skills you'll gain: Denial Management, Medical Billing, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulatory Compliance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Data Science with R

    Skills you'll gain: Data Ethics, Exploratory Data Analysis, Data-Driven Decision-Making, Statistical Modeling, Web Scraping, Ggplot2, Data Visualization Software, Predictive Modeling, Tidyverse (R Package), Data Visualization, Data Analysis, Regression Analysis, Responsible AI, Data Transformation, Statistical Methods, R Programming, Data Science, Data Wrangling, Data Cleansing, Version Control

    4.8
    Rating, 4.8 out of 5 stars
    ·
    25 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Using Generative AI for Learning Design Activities

    Skills you'll gain: Generative AI, Prompt Engineering, Instructional Design, ChatGPT, Brainstorming, Needs Assessment, Design Strategies, Content Creation, Persona Development, Professional Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Techniques of Design-Oriented Analysis

    Skills you'll gain: Power Electronics, Electrical Engineering, Control Systems, Electronics, Engineering Analysis, Systems Analysis, Technical Design, Matlab, Simulations

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Using Educational Technology with English Learners

    Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Collaborative Software, English Language, Learning Management Systems, Computer Literacy, Technology Strategies, Language Learning, Digital Communications, Content Creation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Scikit-Learn to Solve Regression Machine Learning Problems

    Skills you'll gain: Scikit Learn (Machine Learning Library), Predictive Modeling, Regression Analysis, Machine Learning Algorithms, Applied Machine Learning, Predictive Analytics, Python Programming, Machine Learning, Data Analysis, Random Forest Algorithm

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    Indian Institute of Technology Guwahati

    Computer Aided Design

    Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Computer Graphics, 3D Modeling, Mechanical Design, Engineering Drawings, Visualization (Computer Graphics), Prototyping, Animations

    3.9
    Rating, 3.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Industrial Relations: Fostering Workplace Climate: Coursera
  • Introduction to Web Applications: Akamai Technologies, Inc.
  • Telehealth: Essentials, Teamwork, and Dermatology: Duke University
  • Create a Process Map using a Canva Template: Coursera
  • Looker Studio Pro Essentials - Español: Google Cloud
  • The Billing and Collection Process: AAPC
  • Data Science with R: Duke University
  • Using Generative AI for Learning Design Activities : University of Michigan
  • Techniques of Design-Oriented Analysis: University of Colorado Boulder
  • Using Educational Technology with English Learners: Rice University

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