Coursera Instructor Network
Industrial Relations: Fostering Workplace Climate
Coursera Instructor Network

Industrial Relations: Fostering Workplace Climate

Taught in English


Gain insight into a topic and learn the fundamentals

Hector Sandoval

Instructor: Hector Sandoval

Beginner level

Recommended experience

3 hours to complete
3 weeks at 1 hour a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand the Background and Relevance of Industrial Relations in the Workplace

  • Apply Communication and Conflict Resolution Skills to Enhance Workplace Climate

  • Implement Principles of Effective Collaboration to Support Employee Engagement

Details to know

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There is 1 module in this course

Industrial Relations have evolved from a set of legal frameworks, principles and actions to ensure compliance, to a more nuanced combination of skills, competencies and behaviors. Leaders and Managers face a variety of challenges and opportunities to create, and support, a workplace climate that emphasizes the recognition of basic rights and conditions, as well as the practice of effective communication, collaboration and conflict resolution. The course provides key concepts defining the role of Industrial Relations, basic laws applied to the workplace, as well as different actions, techniques and strategies aimed at improving workplace climate, employee collaboration, engagement and satisfaction.

What's included

15 videos5 readings1 assignment


Hector Sandoval
Coursera Instructor Network
10 Courses33,507 learners

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