Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skillshare
Skills you'll gain: Constructive Feedback, Client Services, Data Storage, Video Editing, Style Guides, Verbal Communication Skills, Social Media Strategy, Expectation Management, Organizational Skills, Workflow Management, Social Media Marketing, File Management, Video Production, Cloud Storage, Data Management, Relationship Management, Instagram, Relationship Building, Post-Production, Professional Networking
Beginner Ā· Specialization Ā· 3 - 6 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, File Management, Security Requirements Analysis, Issue Tracking, Cloud Storage, Event Monitoring, Technical Communication, Systems Administration
Beginner Ā· Course Ā· 1 - 4 Weeks

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Process Analysis, Design Thinking, Business Process Management
Beginner Ā· Guided Project Ā· Less Than 2 Hours

University of Glasgow
Skills you'll gain: Engineering Practices, Matlab, Engineering Calculations, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), Applied Mathematics, Artificial Neural Networks
Beginner Ā· Specialization Ā· 1 - 3 Months

The State University of New York
Skills you'll gain: Professional Development, Professionalism, Intercultural Competence, Telecommuting, Cultural Diversity, Personal Development, Overcoming Obstacles, Learning Management Systems, Education Software and Technology, Collaboration, Goal Setting, Teamwork, Adaptability, Higher Education, Student Engagement, Technology Solutions, Communication, Time Management, Research, Critical Thinking
Beginner Ā· Course Ā· 1 - 3 Months

Lecturio
Skills you'll gain: Molecular Biology, Biochemistry, Cell Biology, Pharmacology, Biology
Intermediate Ā· Course Ā· 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Star Schema, Information Privacy, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Quality, Extract, Transform, Load, Data Cleansing
Beginner Ā· Course Ā· 1 - 4 Weeks

Tufts University
Skills you'll gain: Statistical Hypothesis Testing, Statistical Inference, Microsoft Excel, Quantitative Research, Probability & Statistics, Statistical Analysis, Analytical Skills, Statistics, Business Analytics, Python Programming, Technical Communication
Intermediate Ā· Course Ā· 1 - 4 Weeks

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Business Transformation, Cloud Management, Application Development, Collaborative Software, Productivity Software, Data Storage Technologies, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Cloud Infrastructure
Beginner Ā· Course Ā· 1 - 3 Months

Skills you'll gain: File Systems, Linux, Linux Commands, File Management, Linux Administration, Operating Systems, Unix, Command-Line Interface
Intermediate Ā· Guided Project Ā· Less Than 2 Hours

Akamai Technologies, Inc.
Skills you'll gain: Application Development, Scripting, MySQL, Data Structures, Python Programming, Program Development, Database Management, Web Applications, Computer Programming, File Management, Software Development Life Cycle
Beginner Ā· Course Ā· 1 - 3 Months

LearnKartS
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Software Versioning, Software Configuration Management, Collaborative Software, Software Development, Software Installation, Devops Tools, File Management, Linux, Command-Line Interface
Beginner Ā· Course Ā· 1 - 4 Weeks