Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Business Process, Content Creation, Target Audience, Artificial Intelligence, Writing

Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Patient Communication, Conflict Management, Patient Advocacy, Nursing Practices, Change Management, Leadership, Communication, Nursing Care, Medical History Documentation, Professionalism, Teamwork, Collaboration, Patient Safety, Cultural Sensitivity

Skills you'll gain: Ideation, Creativity, Professional Development, Teamwork, Team Building, Creative Thinking, Brainstorming, Collaboration, Innovation, Social Impact, Cognitive flexibility, Open Mindset, Influencing, Communication, Decision Making

Skills you'll gain: Data Storytelling, Sales Strategy, Sales Presentations, Sales Training, Storytelling, Sales, B2B Sales, Business Marketing, Data Visualization Software, Customer Insights, Dashboard, Persuasive Communication, Customer Analysis, Data Analysis, Trend Analysis, Stakeholder Communications

Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cyber Security Strategy, Cyber Attacks, Security Management, Cyber Security Policies, Intrusion Detection and Prevention, Threat Detection, Disaster Recovery, Cybersecurity, Cyber Risk, Cyber Security Assessment, Crisis Management, Threat Management, Business Continuity, Safety and Security, Security Software, Strategic Communication, Regulation and Legal Compliance

Skills you'll gain: User Story, Functional Requirement, Requirements Analysis, User Requirements Documents, System Requirements, Software Documentation, Technical Communication

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store

Skills you'll gain: Canva (Software), Logo Design, Video Production, Infographics, Graphic and Visual Design, Graphic Design, Content Creation, Social Media Marketing, Marketing Communications

Skills you'll gain: Endpoint Security, Threat Detection, Malware Protection, Security Software, Security Management, Cybersecurity, Cyber Attacks, Remote Access Systems, Zero Trust Network Access, Network Protocols, Software Installation, Linux

Skills you'll gain: Threat Modeling, IT Security Architecture, Threat Detection, Security Engineering, Internet Of Things, Network Security, Infrastructure Security, Security Controls, Data Security, Cryptographic Protocols, Vulnerability Assessments, Risk Management Framework, Cloud Computing

Skills you'll gain: Presentations, Conflict Management, Team Motivation, Team Leadership, Stakeholder Management, Project Risk Management, Risk Management, Persuasive Communication, Negotiation, Collaboration, Stakeholder Engagement, Agile Project Management, Storytelling, Team Management, Project Management, Data Visualization, Motivational Skills, Visionary, Environmental Social And Corporate Governance (ESG), Goal Setting