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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • Status: New
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    C

    Coursera

    Nursing Leadership: Strategy and Decision-Making

    Skills you'll gain: Stakeholder Engagement, Strategic Leadership, Nursing Management, Strategic Decision-Making, Leadership, Accountability, Decision Making, Communication Strategies, Strategic Thinking, Complex Problem Solving, Collaboration, Patient Safety, Critical Thinking, Goal Setting, Resource Allocation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    I

    IIMA - IIM Ahmedabad

    Supply Chain Digitization: Strategy and Design

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Supply Chain Systems, Transportation Management, Digital Transformation, Transportation Operations, Logistics Management, Logistics, Business Technologies, Inventory and Warehousing, Business Analytics, Data-Driven Decision-Making, Order Fulfillment, Warehouse Management, Warehouse Operations, Operational Efficiency, Process Optimization, Strategic Thinking, Customer experience improvement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    63 reviews

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Implement the User Experience for your AppSheet App

    Skills you'll gain: Application Design, Data Mapping, Data Visualization, Google Workspace, Geospatial Mapping, Google Cloud Platform, Data Management

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

    4.4
    Rating, 4.4 out of 5 stars
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    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
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    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    C

    Coursera

    Harnessing LLMs: Strategy, Fine-Tuning & Evaluation

    Skills you'll gain: Hugging Face, Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Model Evaluation, Responsible AI, Large Language Modeling, Model Deployment, Application Deployment, Application Development, Technical Management, OpenAI API, Data Ethics, AI Enablement, Trend Analysis, Real Time Data, Generative AI, AI Security, Business Strategy, Python Programming

    4
    Rating, 4 out of 5 stars
    ·
    69 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Business Innovation: Prototyping, Markets, Strategy

    Skills you'll gain: Innovation, Ideation, New Product Development, Business Strategies, Design Thinking, Business Strategy, Brainstorming, Product Development, Entrepreneurship, Resource Management, Market Opportunities, Business Research, Critical Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Transform Your Customer Support Career

    Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct

    4.9
    Rating, 4.9 out of 5 stars
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    48 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Generate a User Experience (UX) Onboarding Map in Miro

    Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Experience, User Flows, User Experience Design, Usability, Miro AI, User Centered Design, Process Mapping, User Research, User Feedback, Brand Awareness, Business Intelligence

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Create a Customer Satisfaction Survey with Typeform

    Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI for Business Ethics & Financial Strategy Mastery

    Skills you'll gain: Data Ethics, Financial Modeling, Responsible AI, AI Security, Financial Forecasting, Financial Statements, Depreciation, Business Ethics, Balance Sheet, Capital Budgeting, Artificial Intelligence, Strategic Decision-Making, Data Management, Information Privacy, Financial Analysis, Excel Formulas, Ethical Standards And Conduct, Finance, Business Strategy, Business

    Beginner · Specialization · 3 - 6 Months

1…222324…715

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Nursing Leadership: Strategy and Decision-Making: Coursera
  • Supply Chain Digitization: Strategy and Design: IIMA - IIM Ahmedabad
  • Implement the User Experience for your AppSheet App: Google Cloud
  • Preparing for Your Retail Customer Service Role: CVS Health
  • Dell Technologies Customer Service for Technical Support: Dell
  • Harnessing LLMs: Strategy, Fine-Tuning & Evaluation: Coursera
  • Business Innovation: Prototyping, Markets, Strategy: Coursera
  • Generative AI: Transform Your Customer Support Career: SkillUp
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Generate a User Experience (UX) Onboarding Map in Miro : Coursera

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