
Fractal Analytics
Skills you'll gain: Data Governance, Data Strategy, Data Ethics, Responsible AI, Data Management, Data Architecture, Metadata Management, Data Store, Data Loss Prevention, Data Security, Interoperability, Docker (Software), Data Storage, Data Processing, Semantic Web, Generative AI Agents, Real Time Data, Large Language Modeling, Machine Learning, Agentic systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Software Testing, Test Automation, Regression Testing, Continuous Integration, Performance Testing, CI/CD, Test Engineering, Browser Compatibility, Continuous Deployment, Continuous Delivery, Test Execution Engine, Debugging, Test Case, User Interface (UI), Scalability, Authentications
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Version Control, GitHub, Bitbucket, Git (Version Control System), Unity Engine, Video Game Development, 3D Assets, Animation and Game Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, 3D Assets, Unreal Engine, Computer Graphics, Graphical Tools, Image Quality, Performance Tuning, Content Management, Data Import/Export
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Software Design Patterns
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Technical Support, Technical Support and Services, Identity and Access Management, Service Level, Cloud Services, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks