Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Change Management, Organizational Change, Business Transformation, Cloud Computing, Innovation, Google Cloud Platform, Collaborative Software, Stakeholder Engagement

Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience

Skills you'll gain: Google Gemini, Email Automation, Gmail, Google Workspace, Generative AI, Prompt Engineering

Skills you'll gain: Cloud Security, Encryption, Cloud Computing, Data Security, Cybersecurity, Network Security, Threat Detection, Infrastructure Security, Public Cloud, Authentications, Authorization (Computing), Data Storage, Identity and Access Management, Data Centers, Compliance Management

Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Employee Training, Google Workspace, Training and Development, Process Analysis, Needs Assessment, Stakeholder Communications, Strategic Communication, Stakeholder Engagement, Communication Strategies

Skills you'll gain: Sales Strategy, Strategic Leadership, Growth Strategies, Team Motivation, Customer Relationship Management (CRM) Software, Business Leadership, Sales, Customer experience strategy (CX), Plan Execution, Business Strategy, Team Performance Management, Leadership Development, Leadership, Communication, Strategic Decision-Making, Risk Analysis, Team Management, Business Acumen, Growth Mindedness

Skills you'll gain: Responsible AI, Generative AI, Large Language Modeling, Google Cloud Platform, Unstructured Data, Artificial Intelligence, Application Security, Data Modeling, Data Quality, Data Access, Machine Learning, Business Solutions

Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation

Skills you'll gain: Google Gemini, Prompt Engineering, Google Workspace, Generative AI, Spreadsheet Software, Prompt Engineering Tools

Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Data Governance, Data Management, Data Processing, Applied Machine Learning, Data Pipelines, Machine Learning, Feature Engineering, Data Transformation, Performance Tuning, Artificial Neural Networks

Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, LLM Application, Artificial Intelligence, Google Workspace, Operational Efficiency