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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
    New
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    Packt

    The User Experience Team of One

    Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    E

    E2E Testing

    E2e Course Test Fixtures Learner Fireflies Source

    Skills you'll gain: Test Tools, System Testing, Application Programming Interface (API), User Acceptance Testing (UAT), Acceptance Testing, Testability

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
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    LearnQuest

    Strategic Foundations for CRO Leadership

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Management, Regional Sales, Sales Territory Management, Sales Strategy, Sales Training, Talent Management, Revenue Management, Cross-Functional Team Leadership, Employee Coaching, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Target Market, Market Opportunities, Marketing Analytics, Recruitment, Key Performance Indicators (KPIs)

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts-Português Brasileiro

    Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Google Cloud Platform, Generative AI

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Cleaning, Organizing, and Speeding Up SQL

    Skills you'll gain: Data Cleansing, Database Design, Data Integration, SQL, Data Manipulation, Database Management, Relational Databases, Data Validation, Data Quality, Data Integrity, Performance Tuning

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Deutsch

    Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Packt

    Implementing Movement and Decision-Making Systems

    Skills you'll gain: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Kubernetes: From Fundamentals to Advanced Deployment

    Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Data Persistence, Cloud Computing, Cloud Infrastructure, Virtual Networking, Cloud Computing Architecture, Scalability, Network Routing

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية استعمال سيرفي مونكي للشركات الصغيرة

    Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Analysis, Small Business Accounting, Social Media, Business, Marketing Communications

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Intereses del usuario típico en Facebook

    Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    N

    Northeastern University

    Data Warehousing and Integration Part 2

    Skills you'll gain: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Designing Data Storage and Integration Solutions in Azure

    Skills you'll gain: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management

    Intermediate · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • The User Experience Team of One: Packt
  • E2e Course Test Fixtures Learner Fireflies Source: E2E Testing
  • Strategic Foundations for CRO Leadership: LearnQuest
  • Gemini for Data Scientists and Analysts-Português Brasileiro: Google Cloud
  • Cleaning, Organizing, and Speeding Up SQL: Coursera
  • Work with Gemini Models in BigQuery - Deutsch: Google Cloud
  • Implementing Movement and Decision-Making Systems: Packt
  • Kubernetes: From Fundamentals to Advanced Deployment: EDUCBA
  • كيفية استعمال سيرفي مونكي للشركات الصغيرة: Coursera
  • Intereses del usuario típico en Facebook: Coursera

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