Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Site Reliability Engineering, Incident Management, System Monitoring, Network Monitoring, Prometheus (Software), Google Cloud Platform, Application Performance Management, Continuous Monitoring, Kubernetes, Cloud Applications, Security Information and Event Management (SIEM), Service Level, Firewall, Cloud Computing, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Programming Principles, Java, Data Structures, Program Development, Eclipse (Software), Object Oriented Programming (OOP), Computer Programming, Debugging, Application Programming Interface (API), Database Application
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: ChatGPT, Technology Roadmaps, Patient Flow, Generative AI, AI Workflows, Healthcare Project Management, Prompt Engineering, Business Process Automation, Software As A Service, Patient Communication, Health Informatics
Intermediate · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Cyber Risk, Business Strategies, Technical Consulting, Business Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animations, 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Prototyping, User Interface (UI), Linear Algebra, Programming Principles, Scripting, Simulations, Computational Logic, Graphical Tools, Data Structures
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Extensible Markup Language (XML), Data Import/Export, Data Mapping, Document Management, Web Content Accessibility Guidelines
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Microsoft Azure, Image Analysis, Computer Vision, OpenAI, Artificial Intelligence, Natural Language Processing, Machine Learning, Prompt Engineering, Data Ethics, Model Evaluation, Deep Learning, Data Science, Data Preprocessing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Mobile Security, Operating System Administration, Microsoft Windows, Malware Protection, Information Technology Operations, Disaster Recovery, Mac OS, Document Management, Command-Line Interface, Incident Response, Network Security, Computer Security Incident Management, Linux, Information Systems Security, Security Controls, Information Technology, Windows PowerShell, Problem Management, Operating Systems, Internet Of Things
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Firewall, Network Security, Linux, Linux Administration, Security Controls, Hardening, Ubuntu, File Management, Authorization (Computing), File Systems, System Configuration, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Splunk, Dashboard, Data Visualization, Ad Hoc Reporting, Statistical Reporting, Event Monitoring, Security Information and Event Management (SIEM), Software Installation, Analytics, Data Analysis, Big Data, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Performance Analysis
Beginner · Course · 1 - 4 Weeks