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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Google Cloud

    Logging, Monitoring and Observability in Google Cloud en Français

    Skills you'll gain: Site Reliability Engineering, Incident Management, System Monitoring, Network Monitoring, Prometheus (Software), Google Cloud Platform, Application Performance Management, Continuous Monitoring, Kubernetes, Cloud Applications, Security Information and Event Management (SIEM), Service Level, Firewall, Cloud Computing, Debugging

    Beginner · Course · 1 - 3 Months

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    Pearson

    Java SE 17 Developer (1Z0-829): Unit 2

    Skills you'll gain: Programming Principles, Java, Data Structures, Program Development, Eclipse (Software), Object Oriented Programming (OOP), Computer Programming, Debugging, Application Programming Interface (API), Database Application

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    GenAI for Patient Scheduling & Appointment Management

    Skills you'll gain: ChatGPT, Technology Roadmaps, Patient Flow, Generative AI, AI Workflows, Healthcare Project Management, Prompt Engineering, Business Process Automation, Software As A Service, Patient Communication, Health Informatics

    Intermediate · Course · 1 - 4 Weeks

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    Advancing Women in Tech

    Cybersecurity Teams, Influence & Legacy

    Skills you'll gain: Cyber Risk, Business Strategies, Technical Consulting, Business Communication

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Houdini FX Procedural Modeling and VEX Effects Mastery

    Skills you'll gain: Animations, 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Prototyping, User Interface (UI), Linear Algebra, Programming Principles, Scripting, Simulations, Computational Logic, Graphical Tools, Data Structures

    Beginner · Specialization · 3 - 6 Months

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    EDUCBA

    XML Practical - XSLT Files and Execution

    Skills you'll gain: Extensible Markup Language (XML), Data Import/Export, Data Mapping, Document Management, Web Content Accessibility Guidelines

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    Mixed · Course · 1 - 3 Months

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    Packt

    Practical Cybersecurity: Stay Safe Online

    Skills you'll gain: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology

    Beginner · Course · 1 - 3 Months

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    Whizlabs

    Exam Prep AI-900: Microsoft Certified Azure AI Fundamentals

    Skills you'll gain: Responsible AI, Generative AI, Microsoft Azure, Image Analysis, Computer Vision, OpenAI, Artificial Intelligence, Natural Language Processing, Machine Learning, Prompt Engineering, Data Ethics, Model Evaluation, Deep Learning, Data Science, Data Preprocessing

    Beginner · Course · 1 - 3 Months

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    Pearson

    A+ Core 2 V15 - Pearson Cert Prep

    Skills you'll gain: Mobile Security, Operating System Administration, Microsoft Windows, Malware Protection, Information Technology Operations, Disaster Recovery, Mac OS, Document Management, Command-Line Interface, Incident Response, Network Security, Computer Security Incident Management, Linux, Information Systems Security, Security Controls, Information Technology, Windows PowerShell, Problem Management, Operating Systems, Internet Of Things

    Intermediate · Specialization · 1 - 4 Weeks

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    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 5

    Skills you'll gain: Firewall, Network Security, Linux, Linux Administration, Security Controls, Hardening, Ubuntu, File Management, Authorization (Computing), File Systems, System Configuration, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

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    Pearson

    Practical Splunk for Beginners

    Skills you'll gain: Splunk, Dashboard, Data Visualization, Ad Hoc Reporting, Statistical Reporting, Event Monitoring, Security Information and Event Management (SIEM), Software Installation, Analytics, Data Analysis, Big Data, Query Languages

    Beginner · Course · 1 - 4 Weeks

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    Salesforce

    Informes, paneles y éxito del cliente en Salesforce

    Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Performance Analysis

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Logging, Monitoring and Observability in Google Cloud en Français: Google Cloud
  • Java SE 17 Developer (1Z0-829): Unit 2: Pearson
  • GenAI for Patient Scheduling & Appointment Management : Coursera
  • Cybersecurity Teams, Influence & Legacy: Advancing Women in Tech
  • Houdini FX Procedural Modeling and VEX Effects Mastery: EDUCBA
  • XML Practical - XSLT Files and Execution: EDUCBA
  • Practical Cybersecurity: Stay Safe Online: Packt
  • Exam Prep AI-900: Microsoft Certified Azure AI Fundamentals: Whizlabs
  • A+ Core 2 V15 - Pearson Cert Prep: Pearson
  • Linux Foundation Certified System Administrator (LFCS): Unit 5: Pearson

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