Implement robust physical, logical, and wireless security measures across devices and networks.

Detect, prevent, and remove malware using industry-standard tools and best practices.

Secure workstations, mobile devices, and SOHO environments against diverse threats.

Apply data protection, disposal, and regulatory compliance strategies in real-world scenarios.

Apply the six-step troubleshooting process to diagnose and resolve software issues on Windows, Android, and iOS devices.

Identify and fix common operating system, application, and security problems across multiple platforms.

Utilize recovery environments and diagnostic tools to restore system functionality.

Troubleshoot and mitigate security issues on both PCs and mobile devices.

Apply best practices in documentation, change management, and disaster recovery in IT environments.

Ensure workplace safety and environmental compliance through effective procedures and controls.

Communicate professionally and manage incidents, licensing, and regulated data with confidence.

Utilize basic scripting and remote access technologies to streamline IT operations.