Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Virtualization, Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface

Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows

Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Technical Support, Web Applications, Information Technology, Customer Service, Software Development

Skills you'll gain: Applied Machine Learning, Data Science, Python Programming, Scikit Learn (Machine Learning Library), NumPy, Computational Thinking, Pandas (Python Package), Machine Learning, Data Analysis, Exploratory Data Analysis, Programming Principles, Data Manipulation

Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Artificial Intelligence, Debugging, System Monitoring, Product Support, Software Engineering, Software Documentation, Information Management

Skills you'll gain: Operational Risk, Financial Regulation, Risk Modeling, Bank Regulations, Risk Management Framework, Regulatory Compliance, Risk Control, Risk Management, Business Risk Management, Risk Mitigation, Enterprise Risk Management (ERM), Risk Analysis, Internal Controls, Financial Analysis

Skills you'll gain: Microsoft Azure, Zero Trust Network Access, Disaster Recovery, Data Migration, Cloud Computing Architecture, Network Security, Network Architecture, Cloud Solutions, Infrastructure As A Service (IaaS), Cloud Security, Cloud Services, Firewall, General Networking, Virtual Private Networks (VPN), Platform As A Service (PaaS), Scalability

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Disaster Recovery, Microsoft Azure, Microsoft Copilot, Cloud Security, Continuous Monitoring, Systems Administration, Cloud Storage, Patch Management, Virtual Machines, Identity and Access Management, Data Security

Skills you'll gain: Generative AI, Cloud Management, Cloud Engineering, Cloud Infrastructure, Prompt Engineering, System Support, Data Ethics, Artificial Intelligence, System Monitoring, Technical Communication, Strategic Planning

Skills you'll gain: Oral Comprehension, Language Competency, Pedagogy, English Language, Learning Strategies, Instructional Strategies, Enthusiasm, Motivational Skills, Oral Expression, Learning Styles, Language Learning, Education Software and Technology, Vocabulary, Constructive Feedback, Design Elements And Principles, Learning Theory, Design Strategies, Grammar, Self-Awareness, Goal Setting