
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, .NET Framework, Responsive Web Design, API Design, Restful API, Middleware, Data Migration, Configuration Management, Application Deployment, Data Validation, HTML and CSS, Database Application, Software Testing, C# (Programming Language), Postman API Platform, Full-Stack Web Development, Microsoft Azure, Web Applications, Web Development, Javascript and jQuery
Intermediate · Professional Certificate · 3 - 6 Months
Macquarie University
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Dashboard, Data Analysis Expressions (DAX), Consolidation, Automation, Data Visualization, Data Management, Business Requirements
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Dashboard, Business Reporting, Interactive Data Visualization, Data Visualization Software, Excel Formulas, Data Import/Export, Data Manipulation, Data Cleansing, Data Transformation, Data Analysis, Timelines
Intermediate · Course · 3 - 6 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Media Relations, Proofreading, Public Relations, Stakeholder Analysis, Integrated Marketing Communications, Marketing Communications, Public Affairs, Content Management, Web Content, Performance Reporting, Storytelling, Content Management Systems, Press Releases, Strategic Communication, Content Strategy, Report Writing, Content Marketing, Social Media Content, Marketing Effectiveness, Generative AI
Beginner · Professional Certificate · 3 - 6 Months
Johns Hopkins University
Skills you'll gain: Injury Prevention, Fire And Life Safety, Electrical Safety, Accident Prevention, Safety Training, Safety Standards, Health And Safety Standards, Working With Children, Risk Analysis
Mixed · Course · 3 - 6 Months

Skills you'll gain: Data Integration, Data Pipelines, Data Lakes, Microsoft Azure, Azure Synapse Analytics, Performance Tuning, Data Transformation, Data Validation, Data Storage Technologies, SQL, Data Storage, Cloud Storage
Intermediate · Course · 1 - 4 Weeks